Junior Loan Officer

Village Capital & Investment•Henderson, NV

1d•Onsite

About The Position

As a Junior Loan Officer, you will support borrowers throughout the refinance and mortgage lending process while developing your mortgage sales and origination skills. This is a fast-paced, high-volume sales role that requires strong communication skills, attention to detail, and the ability to build relationships with prospective borrowers. You will work closely with experienced Loan Officers and internal teams to help guide customers through the loan process from application to closing.

Requirements

Strong communication and interpersonal skills
Ability to multitask and manage multiple tasks in a fast-paced environment
Comfortable working in a phone-based sales environment
Excellent time management and organizational skills
Basic proficiency with CRM platforms, Microsoft Office, or Google Workspace
Positive attitude and willingness to learn
Minimum of 1 year of sales, customer service, call center, or related experience preferred
Interest in building a career in mortgage lending and financial services
General knowledge of mortgage lending or financial products preferred but not required
Must be able to obtain and maintain applicable licensing requirements as needed
Strong work ethic and commitment to achieving performance goals

Responsibilities

Educate borrowers on refinance options for Conventional, FHA, VA, and USDA loan products
Follow up with inbound and transferred leads to assist in completing loan applications
Build rapport with prospective borrowers and identify their financial goals
Make 30-100 daily outbound and inbound contacts through calls, texts, and emails using CRM systems and company scripts
Maintain accurate records and pipeline updates within company systems
Assist Loan Officers, processing teams, and closing teams to ensure efficient loan completion
Participate in training programs to develop mortgage product knowledge, sales techniques, and compliance awareness

Benefits

Performance-based bonus structure with strong earning potential
401(k) with company matching
Health, dental, and vision insurance
Health Savings Account (HSA)
Life insurance and paid time off (PTO)
Supportive team environment with advancement opportunities
Career path toward Mortgage Loan Officer and other leadership roles
Company-paid state licensing costs
Company-paid pre-licensing education hours for eligible employees pursuing NMLS licensing
Ongoing training and mentorship from experienced mortgage professionals