Junior IT Systems Administrator

PSI CRO • King of Prussia, PA

2d • Onsite

About The Position

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Jr. IT Systems Administrator to provide daily technical support. The scope of responsibilities will include: Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems. Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification. Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.). Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.). Is responsible for documentation of system problems and resolutions. Assists with providing basic IT training to PSI staff, at the discretion of Training & Resourcing.

Requirements

• College Degree preferably in Computer Science or a related field
• At least 1+ years of experience in IT
• Must be local to commute in-office in King of Prussia, PA
• Related experience in systems and network administration
• Knowledge of basic systems administration tools and processes

Nice To Haves

• Microsoft Certified Desktop Support Technician (MCDST) training is a plus

Responsibilities

• Troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
• IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
• Installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
• Asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
• Documentation of system problems and resolutions
• Providing basic IT training to PSI staff, at the discretion of Training & Resourcing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree