Junior IT Administrator
About The Position
DecisionPoint Corporation is seeking a Junior IT Administrator to join the team! The Junior IT Administrator works closely with senior IT staff to ensure the availability, reliability, and security of company systems, applications, and end-user devices. Responsibilities include user account management, workstation deployment, troubleshooting hardware and software issues, supporting Microsoft 365 and cloud services, maintaining IT documentation, and assisting with compliance initiatives such as CMMC, NIST, and organizational security policies. The ideal candidate is customer-focused, technically proficient, and eager to develop their skills in systems administration, networking, cybersecurity, and IT operations within a growing business environment. This is a hybrid position requiring onsite work in Reston, VA, 2–3 days per week.
Requirements
- 0–3 years of IT support, help desk, or systems administration experience.
Nice To Haves
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
- Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or equivalent are desirable.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for approximately 200 end users.
- Install, configure, and maintain desktops, laptops, mobile devices, and peripherals.
- Manage user accounts, permissions, and group memberships in Active Directory and Microsoft 365.
- Assist with the administration of Microsoft 365, Azure/Entra ID, and cloud-based services.
- Monitor and respond to service desk tickets, ensuring timely resolution and escalation when necessary.
- Support network infrastructure, including switches, wireless access points, VPN connectivity, and printers.
- Perform system updates, patch management, and endpoint maintenance.
- Assist with backup, recovery, and disaster recovery activities.
- Support cybersecurity initiatives, including MFA administration, endpoint protection, vulnerability remediation, and security awareness efforts.
- Maintain accurate IT asset inventories, system documentation, and standard operating procedures.
- Assist with audits and compliance requirements, including CMMC Level 2 and NIST SP 800-171 controls.
- Participate in onboarding and offboarding activities for employees and contractors.
Benefits
- Equal Employment Opportunity and Affirmative Action employer
- Pay Transparency Policy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
