Junior IT Helpdesk Specialist
Crossroads Automotive Group•Wake Forest, NC
About The Position
The Junior IT Helpdesk Specialist performs help desk functions using an IT ticket system, tracks IT inventory, and maintains hardware and printers. The role also configures and installs new hardware, with minimal travel to store locations. The specialist develops and maintains cooperative working relationships and performs other duties assigned by management as needed to fulfill company needs. Some physical requirements include lifting, carrying, and standing.
Requirements
- Google Workspace experience required
- Ability to communicate verbally and in writing
- Must be at least 18 years of age
- Legally eligible to work in the United States
- Valid driver's license
- Successfully pass a drug screen, background check, and motor vehicle records check
Nice To Haves
- Prior Reynolds & Reynolds experience
Responsibilities
- Perform help desk functions using an IT ticket system
- Track IT inventory
- Maintain hardware and printers
- Configure and install new hardware
- Travel to store locations as needed; travel is minimal
- Develop and maintain cooperative working relationships
- Perform other duties assigned by management as needed to fulfill company needs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
