Junior Help Desk Tech (Hedge Fund)

Blake Smith Staffing LLC•Stamford, CT

6d•$100,000 - $120,000•Onsite

About The Position

We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work through any technical issue or request and be able to communicate clearly and appropriately with all other firm employees. This role will report directly to the IT lead and work with third-party vendors and service providers to deliver exceptional end-user support to all employees.

Requirements

Bachelor’s degree in IT, IS, CS or equivalent. Quality candidates tracking towards one of these degrees that are in their last year of college will also be considered
Some previous work experience in an IT role (on-campus IT support, internship, prior employment, etc)
Must be a self-starter and able to work independently, proactively identify items/processes that need improvement, and multitask effectively
Strong critical thinking and problem solving skills take precedence over individual technical abilities or accomplishments
Excellent interpersonal skills with positive attitude and ability to receive feedback
In office 5 days a week
Microsoft/security certifications
M365 experience
VMware/Cloud experience

Nice To Haves

Ideally working at the university computer center or financial service experience of less than 5 years.
Working for another hedge fund or small PE Shop

Responsibilities

Act as first line of support for all users regardless of issue, escalate internally as needed and with service providers whenever necessary
Hands-on exposure to all projects, including Azure expansion, M365 build-out, and phone system migration
Researching and deploying new IT technologies
Create and keep up-to-date inventory of all corporate devices (laptops, pcs, printers, phones, mifi’s, burner devices)
Review current computer imaging process, handle imaging and re-imaging of company machines
Basic printer maintenance/repair
Documenting and standardizing all IT processes
Create and implement recycling and disposal program for retired company equipment, including pcs, laptops, servers, networking equipment, old hard drives, ups, phones etc.
Reviewing and addressing ongoing vulnerability scanning reports
Create hardware refresh schedule for company issued pc’s and laptops