Junior Events Manager

Auberge Collection•Kawaihae, HI

13d•Onsite

About The Position

The Junior Events Manager will act as a liaison between clients, the hotel, and the Events Team, contributing to the planning of dynamic and engaging events to drive business and strengthen the team's culture. The ideal candidate will be meticulous, well-organized, take direction well, and be able to coordinate multiple moving parts under pressure, handling last-minute changes with minimal disruption. This role involves planning small to mid-sized group events, specializing in the short-term market, and supporting the Events & Catering Coordinator with departmental document production. The position also supports Event & Senior Event Managers in BEO and Resume creation, uncovering client needs through creative selling, conducting site tours, negotiating with clients, and participating in various hotel meetings. The role requires finalizing event bookings, maximizing revenue through up-selling, ensuring effective communication, acting as a liaison for vendors, maintaining a professional demeanor, and developing strong relationships with internal teams.

Requirements

Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential functions.
Strong administrative experience (minimum of one year) is preferred.
Previous experience within the luxury market ,in a similar or related role.
Exceptional organizational skills.
Strong communication (telephone and in person).
Strong writing and oral presentation skills.
Requires knowledge of and ability to operate computer systems, including MS Office, Opera, Delphi or equivalent system, Social Tables or equivalent system.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Plan and manage small to mid sized group events as assigned with a specialisation in the short term market.
Support our Events & Catering Coordinator with the general departmental document production and distribution to include, but not limited to amenity requests, BEOs, group and event resumes, daily event reports and in house events.
Support Event & Senior Event Managers will facilitate the facilitation of BEO and Resume creation to include assisting in obtaining/confirming event-related information (to include but not limited to site visit arrangements, food and beverage requirements, set up needs, preparing floorplans, event estimates, technical needs etc.)
Uncover clients’ event needs through a creative approach of selling a vision and experience, with a focus on food and beverage upsell, miscellaneous upsells and room rental capture
Conduct planning site property tours and entertain clients of group events while onsite.
Negotiate with clients through the use of creative event proposals and menu presentations to achieve maximum revenue potential while satisfying the clients’ needs
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning RevMax call, Resume Meeting, BEO Meeting, Pre-Con Meetings, Leadership Meetings, Menu Tastings, and Planning Visits.
Finalize the requirements of confirmed event bookings while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
Act as the liaison for all vendor/supplier related clients needs, (i.e. Audio Visual, Florists, Entertainment, Transportation etc)
Exhibit a professional demeanor through appearance and by maintaining a positive attitude toward all team members and guests.
Be present to greet clients in advance of events, lead pre-conference introductions of clients to the team, check-in with them daily while onsite.
Develop strong relationships with the property front office team and food & beverage and culinary team to ensure working in unity and always striving to achieve the same goals.