Junior Counselor- Field Operations Support Student Worker (NFWS)

Grand Canyon Education • Phoenix, AZ

8d

About The Position

The Junior Counselor student worker supports counselors and assists with appointment scheduling, while providing operational support to GCU’s non-traditional campus. The role uses University systems to complete tasks and reporting, helps maintain service quality in a fast-paced and changing environment, and works with campus departments and leadership. The position focuses on appointment setting and includes assisting with Excel documents and reports.

Requirements

• Be enrolled at GCU as a full-time student in a Bachelor’s or Master’s program.
• Maintain a GPA of at least 2.0 as a Bachelor-level student or 3.0 as a Master-level student.
• Maintain good financial and academic (SAP) standing with the University.
• Be available to work shifts on three of five weekdays each week.
• Be able to work close to the maximum hours each week: 20 during school times and up to 40 during breaks, including summer.
• Demonstrate willingness to provide excellent customer service.
• Have strong organizational skills and attention to detail.
• Be dependable and punctual.
• Be able to maintain confidentiality.
• Be willing to work, learn, and be flexible.

Responsibilities

• Support counselors and assist with appointment scheduling.
• Provide operational support to GCU’s non-traditional campus.
• Use University systems to complete multiple tasks and reporting.
• Organize time and prioritize work to complete tasks promptly and maintain service quality.
• Collaborate with team members, campus departments, and leadership.
• Assist with Excel documents and reports.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed