Junior Community Manager - 6 month FTC

DEPT®•Toronto, ON

12d•CA$60,000 - CA$65,000•Hybrid

About The Position

eBay is seeking a passionate and driven Junior Community Manager to join their team in Toronto. This role is perfect for someone who lives and breathes social media, loves engaging with communities, and thrives in a fast-paced environment. This is a 6-month fixed-term contract position.

Requirements

2+ years of relevant experience in community or social media management
Familiarity with Monday.com and Sprinklr
A deep understanding of and passion for social media platforms and trends
Strong writing and copy editing skills, especially for social
Demonstrated success in building communities through organic content
A natural ability to inspire and engage audiences
Cool under pressure with a strong sense of urgency and accountability
Excellent interpersonal, listening, and communication skills
Meticulous attention to detail
Ability to travel to events regularly in the US

Nice To Haves

Experience working with major retail or lifestyle brands
Passion for Motors
Confident presentation and storytelling skills

Responsibilities

Support day-to-day community management across eBay's social media channels
Create engaging, on-brand copy that connects with our diverse communities
Use Monday.com and Sprinklr to schedule content, manage workflows, track conversations, and monitor engagement.
Assist in monthly and quarterly social reporting through Sprinklr.
Assist in filling out briefs for creative and agency partners based on top-performing content, social trends, and business priorities.
Support community engagement strategies that drive organic growth and loyalty
Collaborate with internal teams and external partners to ensure consistent messaging
Stay on top of trends and conversations relevant to eBay’s audiences
Meet tight deadlines without compromising quality or detail
Act as a voice of the community internally, sharing feedback and insights
Event attendance in the US

Benefits

A flexible hybrid working policy
Early Finish Fridays (alternating)
15 days paid holiday annually, increasing with length of service
Paid Public Holidays
Birthday Leave (a paid day-off each year)
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance (company contribution for professional development or personal wellbeing)
Refreshments provided in the office
Enhanced family friendly policies
Learning and Development opportunities (internal training, guest speakers)
Buddy Program
Opportunity to work with awesome clients
Global DEPT® Cares Month (volunteering for local charities and pr-bono projects)