Junior Business Process Analyst
CDIT•Norfolk, VA
9d•Onsite
About The Position
The Junior Business Process Analyst supports the analysis, documentation, and improvement of organizational processes that support Navy maintenance and IT operations. This role assists senior analysts and program leadership with process documentation, requirements gathering, workflow analysis, and performance measurement activities. The Junior Business Process Analyst works with stakeholders to understand operational needs, identify inefficiencies, and help implement improvements to business workflows, procedures, and documentation. This position is ideal for early -career professionals interested in business analysis, organizational improvement, and enterprise IT programs.
Requirements
- Bachelor’s degree from an accredited university in one of the following fields: · Software Development · Engineering · Computer Science or related discipline
- Candidates from recognized universities such as Virginia Tech, Old Dominion University (ODU), or similar accredited institutions are encouraged to apply.
- 0–2 years of experience in business analysis, process analysis, program support, or related field
- Internship, academic project work, or entry -level experience supporting process documentation or operational analysis
- Familiarity with business process mapping or workflow documentation
- Basic understanding of organizational processes and operational improvement concepts
- Strong analytical and problem -solving skills
- Active Secret Clearance OR
- Interim Secret OR
- Eligible to obtain a Secret Clearance
- Process mapping
- Workflow analysis
- Requirements documentation
- Gap analysis
- Microsoft Office (Excel, Word, PowerPoint)
- Visio or similar diagramming tools
- SharePoint or collaboration platforms
- Data analysis and reporting
- KPI tracking and metrics development
- Process documentation
- Strong analytical and critical thinking skills
- Ability to quickly learn complex operational environments
- Strong written and verbal communication skills
- Attention to detail in documentation and analysis
- Ability to work collaboratively in cross -functional teams
- Adaptability to support evolving program requirements
- Initiative to identify opportunities for process improvement
Nice To Haves
- Internship or academic experience in business analysis or process improvement
- Exposure to Lean, Six Sigma, or continuous improvement concepts
- Familiarity with process modeling tools such as Visio
- Experience supporting IT programs or enterprise systems
- Understanding of Agile or project management practices
- Interest in supporting DoD or federal programs
Responsibilities
- Assist in analyzing current business processes, workflows, and operational procedures
- Support documentation of existing processes using process maps, workflow diagrams, and standard operating procedures (SOPs)
- Help identify opportunities to improve efficiency, reduce redundancies, and enhance service delivery
- Assist with requirements gathering and documentation from stakeholders and system users
- Participate in workshops and working sessions to understand operational challenges
- Develop and maintain process documentation including flowcharts, diagrams, and written procedures
- Support creation of process maps using tools such as Visio or BPMN
- Assist with documenting system workflows and business rules
- Maintain documentation repositories and ensure materials remain current and accurate
- Assist with collecting and analyzing operational data to identify trends or inefficiencies
- Support development of performance metrics and dashboards
- Help track key performance indicators (KPIs) related to program operations and service delivery
- Prepare reports and summaries for leadership and stakeholders
- Assist in evaluating organizational processes and workload distribution
- Support analysis of workforce utilization and operational efficiency
- Help document recommendations for improving procedures and business workflows
- Participate in improvement initiatives and process optimization efforts
- Work with program managers, engineers, developers, and operational personnel to gather information
- Assist with preparing presentations, briefings, and reports for stakeholders
- Support communication of process improvements and operational updates
- Participate in meetings, workshops, and process review sessions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
