Business Process Analyst

Boeing•Renton, WA

1d•$95,200 - $132,540•Onsite

About The Position

Boeing Commercial Airplanes (BCA) is seeking an Experienced or Senior Business Process Analyst to join the Factory Digital Mobile team in Everett, Washington or Renton, Washington but will be required to extend support in the alternative location based on business needs, potentially for extended durations. This is an opportunity to become part of a team responsible for transforming our airplane production system processes and experience leveraging digital solutions and technologies to improve safety, quality, flow, and compliance. Assigned projects will be focused on MES system enhancements for both desktop and mobile use cases, from requirements gathering and definition, to scaled factory deployment. The ideal candidate will be able to align with Boeing’s Values and Behaviors, work with cross-functional teams, be willing to learn new technologies, and possess expertise in manufacturing and quality processes.

Requirements

5+ of experience in a Manufacturing Operations, Engineering Support or IT environment
3+ years of experience investigating and supporting solutions for a wide range of complex technical problems, requiring ingenuity, innovation and coordination among multiple stakeholders
3+ years of experience using Microsoft Products like Outlook, PowerPoint, Excel, and Word in a work or academic setting
2+ years of experience communicating and/or coaching operators, peers, and leadership on new tools or processes
Willing to work alternating shifts, holidays, and weekends to support customer's needs

Nice To Haves

7+ Experience in a Manufacturing Operations, Engineering Support or IT environment
Bachelor’s Degree or equivalent
2+ years in a technical or factory support role requiring root cause analysis and resolution
1+ years of experience leveraging advanced formatting features in Microsoft Word
1+ years of experience using multiple Boeing MES systems
1+ years writing software business requirements
Familiarity with Android OS and advanced features
Strong organization skills
Familiarity with Azure DevOps and/or HCL Leap
Familiarity with software development lifecycles
Academic or professional experience performing technical writing

Responsibilities

Communicate and coordinate with stakeholders in Operations, Engineering, IT and Quality to gather and document business requirements for critical software systems
Develop and maintain relationships and partnerships with factory end users of mobile solutions
Ability to navigate ambiguous and complex enhancement requirements through stakeholder engagement and coordination
Develop and maintain expertise in CMES/Velocity/Pulse system integrations, limitations and control policies
Develop test scripts, release notes, and other content in support of MES release activities – owning your enhancements from inception to deployment
Participate in User Validation Testing and End User Checkouts during MES Releases
Participate in the training and deployment of mobile solutions in the factory
Develop training content for new software capabilities
Gather feedback from end users within the Boeing Production System to define, operationalize, prioritize and improve solutions