Junior Business Analyst # 26-26855

USTech Solutions•Columbia, SC

About The Position

The Junior Business Analyst conducts business process and systems analyses, supports projects and implementations, develops and executes testing, and recommends improvements to workflows and operations. The role prepares functional, system, and program specifications; maintains documentation and procedures; reviews system changes and reference files; analyzes quality assurance metrics; and prepares reports using applicable software and reporting tools. The analyst also supports training on operational system changes, assists with problem resolution, and guides less senior analysts.

Requirements

Four years of job-related business systems analysis and research experience.
Bachelor's degree.
Comprehensive knowledge of business support and systems concepts.
Ability to communicate effectively with technical and non-technical audiences and explain complex technical and business concepts to management, peers, and business units.
Strong leadership, interpersonal, analytical, and conceptual skills.
In-depth understanding of user acceptance test plans, test matrices, project plans, and scope and design documents.
Comprehensive understanding of how projects and implementations affect an organization and how they connect to business processes.
Strong knowledge of mainframe electronic data processing system change methodology.
Analytical or critical-thinking skills.
Ability to handle confidential or sensitive information with discretion.

Nice To Haves

Experience with quality assurance and testing tools, including test plans, test matrices, and defect tracking.
Experience with reporting tools or applicable programming and reporting software.
Experience with DB2 or related databases.
Experience with programming languages or scripting for reporting and analysis.

Responsibilities

Conduct business process analyses, needs assessments, and cost-benefit analyses to align operational solutions with business initiatives.
Prepare functional, system, and program specifications.
Support management in reviewing internal and external reports and data.
Assist with complex testing efforts and, when appropriately authorized in writing, provide security administration for supported applications.
Develop detailed test plans and document test data based on specifications; conduct testing and communicate results.
Guide less senior analysts with testing activities and may review or approve their recommendations.
Define and analyze quality assurance metrics, including defects, counts, test results, and status.
Participate in cross-functional projects and committees to improve testing quality.
Update desk procedures affected by changes and projects.
Review system enhancements and changes to identify impacts on standard systems and other processing components; update and review reference files.
Facilitate or lead business or contract mandates and moderate to large projects.
Evaluate processes and systems, recommend simplifications, and interview personnel to reassess workflows.
Maintain accurate documentation for external users; write procedures and document customer requirements.
Guide coworkers in resolving issues related to documented procedures, systems, and connectivity.
Prepare verbal and written communications about changes, procedures, projects, and implementations.
Maintain frequent, positive communication between users and shared-system maintainers; attend designated weekly workgroup calls.
Prepare reports and analyses using applicable programming, software, and reporting tools.
Design user-area training related to operational system changes.
Use Microsoft Office and mainframe-related tools to prepare reports, analyze data, and document project work.