Junior AV Support Technician

Trident Consulting•San Francisco, CA

1d•Onsite

About The Position

We are seeking a passionate and driven Junior AV Support Technician to join our Corporate Engineering and IT team. This contract role is ideal for a motivated professional with 2 to 4 years of experience who is eager to build a long-term AV career in a fast-paced enterprise environment. Because client operates as a "Google House," our teams rely seamlessly on the Google Workspace ecosystem to stay connected. You will serve as the primary on-site AV resource for our San Francisco office, ensuring our conference rooms and event spaces run flawlessly. If you have a foundational understanding of AV, a customer-first mindset, and an insatiable appetite for learning and growth, we want you on our team.

Requirements

2 to 4 years of hands-on experience in AV support, IT helpdesk, live event production, or a related technical support role.
Familiarity with Google Workspace, Google Meet hardware, and ChromeOS devices.
Comfortable supporting cloud-based collaboration platforms.
A solid, basic understanding of AV signal flow (audio, video, and control), EDID, common cable standards (HDMI, USB-C, CAT6), and basic networking principles as they relate to AV.
Highly collaborative with strong verbal and written communication skills.
Ability to explain technical concepts to non-technical users with patience and empathy.
Ability to remain calm under pressure during high-stakes meetings, take direction well, follow established processes, and ask excellent questions.
High school diploma or equivalent required.

Nice To Haves

Industry certifications (such as AVIXA CTS, Dante Certification, or ITIL) or relevant technical coursework are a massive plus and show your dedication to the craft.