AV Technician

Dallas Holocaust Museum•Dallas, TX

1d•Onsite

About The Position

The AV Technician at the Dallas Holocaust and Human Rights Museum will be expected to set up and operate audio and video equipment including microphones, sound speakers, video screens, projectors, exhibit video monitors and computers, connecting wires and cables, and related electronic equipment for the Museum exhibit, Cinemark and Dimensions in Testimony theaters, lobby digital signage, presentations during conferences, business partner presentations, teacher workshops, third party rentals and the Museum office. This position will require flexible hours including evening and weekends.

Requirements

Strong working knowledge of computers, their components and how they operate.
Knowledge of how to restore the exhibit to functionality/ diagnose problems in a timely manner
Strong interpersonal skills and ability to work effectively in a team environment
Ability to Multi-task and meet strict deadlines
Some evening and weekend work required – FLEXIBLE HOURS required

Nice To Haves

Two plus years of experience with Audio and Video equipment
Crestron or Extron certified

Responsibilities

Manage exhibit technology
Start the exhibit system each morning
Perform a walk-through of the exhibit space to verify all of the exhibit equipment is correctly started
Manage an exhibit log to document problems that occur and when maintenance has been performed
Maintain cleaning of filters on projectors, computers, amplifiers, etc.
Reboot computers when the exhibit freezes, loses video, loses audio or loses connection
Routine maintenance and upkeep of exhibit monitors and computers throughout the Shoah and Pivot to America Wings
Maintain and adjust the settings in the exhibit during the day
Shut down the exhibit system at the end of each day
Perform a walk through to verify that exhibit equipment is shut down correctly
Diagnose and resolve system issues throughout the Museum, lobby, classrooms, theaters and offices
Work closely with remote support vendors to keep the holographic theater running properly.
Become familiar with the Cinemark theater technology to operate during events/ programs.
Maintain the informational digital signage in the lobby
Perform minor repairs and routine cleaning of all equipment throughout the Museum, lobby, classrooms, theaters and offices
Other duties and projects as assigned