Analyste junior, Systèmes et Processus (WMS/ERP) | Junior Analyst, Systems and Processes (WMS/ERP)

Altitude Sports • Montreal, QC

11d • Onsite

About The Position

Altitude Sports is a Montreal-based leading ecommerce retailer in Canada, working and playing at the intersection of fashion and the outdoors. Founded in 1984, the company offers best-in-class advice on premium gear and technical apparel, a members-only benefits program, and a curated selection of products for outdoor adventures and urban pursuits. The team is united by a passion for excellence, bringing together diverse talents and interests. Despite growth, the company remains true to its roots as a local shop for nearly 40 years. Dedicated to sustainability, Altitude Sports strives to minimize its environmental impact, ensuring its love for the outdoors is matched by its commitment to preserving it. As an Analyst, Process and System Expertise (WMS/ERP), you act as the technological pillar of the distribution center by supporting critical systems and optimizing processes. Reporting to the Operations Manager, your mission is to translate data into strategic visibility to maximize the potential of our tools.

Requirements

• 1+ years of experience in a warehouse environment or a related field.
• Degree (DEC or Bachelor's) in logistics, operations management, industrial engineering, or a related field.
• Excellent proficiency in advanced Excel functions and complex systems (WMS/ERP).
• Technical curiosity, data integrity rigor, and agility in managing priorities.
• Bilingual (French and English), both written and spoken.
• Ability to analyze databases.

Nice To Haves

• Ability to use visualization tools such as SQL or Power BI for database analysis.
• Aptitude for algorithmic logic or knowledge of programming.

Responsibilities

• Support floor teams in the optimal use of WMS/RMS while resolving first-level technical issues.
• Lead the configuration and implementation of the new Returns Management System (RMS) as project lead.
• Drive continuous improvement initiatives by mapping processes and applying Lean principles to eliminate waste.
• Design and maintain intuitive dashboards to ensure clear visualization of key performance indicators (KPIs).
• Manage technical escalations with software providers to ensure business continuity.
• Analyze variance reports to validate receiving integrity and configure system put-away logic.
• Extract data from the LMS to produce productivity reports and investigate unusual delays.
• Collaborate with leadership to create custom decision-making tools and identify data needs.
• Develop and lead training programs to ensure staff adoption of new technological tools.
• Document and maintain Standard Operating Procedures (SOPs) for all departmental technology implementations.

Benefits

• Discounts on outdoor and fashion brands for you and your family
• Full access to Telemedicine services
• Comprehensive health and dental coverage
• Learning and development opportunities
• A chance to participate in social committees, sports teams, group outings and contests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level