Judicial Operations Manager

State of Delaware•Dover, DE

About The Position

The Judicial Operations Manager is the first-line manager of a court operations unit, such as a 24-hour Justice of the Peace Court, county-wide operations for a Court of Common Pleas division, a Family Court criminal or civil division, or a major functional unit of Superior Court operations. The role is responsible for program and administrative work, including implementing policies and procedures, representing court operations as a subject matter expert during pilot-program testing, and implementing programs resulting from legislation. Positions typically report to an administrative superior. The position performs judicial case-processing and case-management functions. Work includes reviewing and preparing court documents, maintaining accurate case information and records, providing procedural and case-status information, and supporting hearings and proceedings. It also involves managing case activity through legal events, applying court rules and procedures, coordinating with judicial officers and other participants, and taking steps to resolve delays and move cases toward disposition.

Requirements

Three years' experience managing cases as they move through the legal process.
Three years' experience researching files, records, and other information sources to ensure accurate case data and resolve caseflow or other issues.
Three years' experience in narrative report writing.
Six months' experience in staff supervision.
A satisfactory criminal background check is required as a condition of hire; the recruiting agency may require the applicant to pay for it.

Responsibilities

Review legal and court documents for completeness, accuracy, and compliance with time limitations, costs, and court procedures; determine appropriate processing requirements.
Prepare and issue a wide variety of court and legal documents.
Research case files, records, databases, and other information sources to verify case data and resolve discrepancies.
Enter information into manual or automated systems and maintain complete case files and records.
Provide the public, judges, attorneys, and litigants with information about court or unit procedures and event status.
Attend hearings and proceedings to provide files, records, and case information to judicial officers; record event dispositions and administer oaths.
Assess case filings for placement in case tracks or programs, or recommend referral to alternative tracks.
Interpret and apply court rules, laws, and procedural requirements for case events and caseflow management.
Monitor and coordinate case activity through legal events and processes; track case status and anticipate delays or caseflow problems.
Initiate appropriate action, including contacting participants, to resolve issues inhibiting caseflow and expedite cases effectively and efficiently.
Develop case-management procedures for use by a judge or team.
Advise judicial officers regarding case events that lead to final disposition.
Coordinate case activity and events with judicial officers, attorneys, law enforcement agencies, and litigants.
Research and resolve technical case-processing issues, coordinating activities with other agencies and courts as needed.
Establish and maintain contacts with the legal community, agencies, and courts or units to help expedite caseflow.
Manage a court operations unit and implement policies, procedures, pilot programs, and programs resulting from legislation.