Judicial District Manager I - District 28

State of North Carolina•56 Central Avenue, Ste 103 Buncombe, NC

13h•$55,221 - $96,639•Hybrid

About The Position

This is a professional position that will plan, manage and coordinate administrative and programmatic operations for probation/parole and special community supervision programs for a small Judicial District, typically consisting of five units. The Judicial District Manager (JDM) oversees the daily operations and fiscal management of their assigned district while supervising a staff. The JDM is responsible for all personnel policies and procedures in the areas of retirement, benefits, performance evaluation, disciplinary actions, grievances, investigations, time/leave recording, and staff development according to established Department of Adult Correction policy and procedures and as specified in North Carolina General Statues. This position is multi-dimensional, working in the functional areas of fiscal, operations, and personnel. The Judicial District Manager (JDM) provides leadership to front line supervisors in the district offices and analyzes operations to assure sanction compliance by staff and determine trends in offender caseloads. JDM is responsible for developing appropriate staffing plans to meet offender needs in the district. The JDM reviews the work performance of all subordinate personnel to ensure balance of work assignments and overall performance consistent with established work performance standards. This task is achieved through a variety of means including conducting random case audits, reviewing printed data, oral communication with front line supervisors, web-based reports, and the NCVIP performance evaluation system. The JDM initiates, approves, updates and maintains written contract agreements with all placement agencies in the Judicial District and maintains security clearance to provide accuracy in CSAS (Community Service Automated System). The JDM is responsible for the utilization of computer technology within the Judicial District. The JDM reviews and evaluates the work of staff and encourages or directs the use of such equipment to enhance employee efficiency, improve supervision services, promote public safety, and reduce operational costs. It is the responsibility of the JDM to review technological needs and programs to ensure that employees are adequately trained to utilize the equipment to its greatest potential. As site security coordinator for the Judicial District, the JDM is charged with the responsibility of ensuring that staff are assigned the appropriate security level and that authorized employees are granted access to obtain needed information. The Judicial District Manager (JDM) is the chief liaison between the Division of Community Supervision, the general public, community agencies, law enforcement, and other criminal justice agencies. The JDM is frequently requested to assume duties and special assignments that often have a major impact on the Division’s operations. Special assignments include, but are not limited to, serving on various committees and task forces, serving on local community boards and committees, conducting special investigations (i.e., death row, clemency/pardons), disciplinary investigations, public relations activities (i.e., job fairs, festival booths, civic organizations), and community policing. This position has daily contact by telephone, written communication, and personal contact with various staff throughout the district including Chief Probation/Parole Officers, Probation/Parole Officers, Judicial Service Coordinators & Supervisors, Probation/Parole Field Training Officers, and administrative personnel. Other daily contacts may include Assistant Division Directors, Division Directors, Division Office personnel, NCDAC Personnel, Administrative staff including HR and purchasing staff, MIS, DAC Site Security personnel, Criminal Justice agencies, offenders, community resources, Judicial officials, victims, general public, Chief Deputy Secretary’s Office, and Director’s Office. The Judicial District Manager (JDM) performs a considerable portion of his/her work in an office setting. However, the varied responsibilities of the position require the JDM to travel in rural, isolated areas, prison units/facilities, and heavily populated urban areas with high crime rates. The JDM is routinely expected and required to perform in environments that present imminent exposure to hostile situations and individuals including employees, offenders, and offender family members, victims, victim family members, and citizens within the community.

Requirements

Bachelor’s degree from an appropriately accredited institution.
Four years of experience in either probation/parole officer or corrections administrator in a technical or administrative capacity involving the application and interpretation of policies and the development of procedures in assigned area.
One year of experience in any of the following roles: Chief probation and parole officer, Corrections supervisor, or Corrections program administrator in a consultative capacity.
Foundational knowledge of NCVIP processes and related approaches for employee development, including coaching, mentoring, discipline, and accountability methods.
Working knowledge of subordinate staff positions, and DAC/DCS goals, objectives, and policy.
Working knowledge of the N.C. General Statutes, the Post-Release Supervision and Parole Commission, and the Section of Prisons.
Hands-on experience with case planning, structured intervention worksheets and delegated authority.
Working knowledge of structured sentencing, evidence-based practices, JRA, and motivational interviewing.
Experience expressing ideas effectively and clearly in written and verbal communication.
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Must pass a background check.

Responsibilities

Plan, manage and coordinate administrative and programmatic operations for probation/parole and special community supervision programs for a small Judicial District.
Oversee the daily operations and fiscal management of their assigned district.
Supervise staff.
Manage all personnel policies and procedures including retirement, benefits, performance evaluation, disciplinary actions, grievances, investigations, time/leave recording, and staff development.
Provide leadership to front line supervisors in the district offices.
Analyze operations to assure sanction compliance by staff and determine trends in offender caseloads.
Develop appropriate staffing plans to meet offender needs in the district.
Review the work performance of all subordinate personnel.
Conduct random case audits, review printed data, and communicate with front line supervisors.
Initiate, approve, update and maintain written contract agreements with all placement agencies in the Judicial District.
Maintain security clearance to provide accuracy in CSAS (Community Service Automated System).
Responsible for the utilization of computer technology within the Judicial District.
Review and evaluate the work of staff and encourage or direct the use of computer equipment.
Review technological needs and programs to ensure employees are adequately trained.
Serve as site security coordinator for the Judicial District.
Act as the chief liaison between the Division of Community Supervision, the general public, community agencies, law enforcement, and other criminal justice agencies.
Assume duties and special assignments that often have a major impact on the Division’s operations, including serving on committees and task forces, conducting special investigations, public relations activities, and community policing.