Jr Franchise Business Consultant

Pet Butler•Plainfield, IL

3d•$55,000 - $65,000•Hybrid

About The Position

Pet Butler LLC, a Spring-Green Enterprise company, is seeking a full-time experienced Jr Franchise Business Consultant to join our team and support our franchises in building their businesses. This is a hybrid role, with some remote days, and weekly attendance in the Plainfield, IL location required. In this role, you will coach, train, and help our franchise owners implement a profitable success system that enables them to achieve their goals and dreams. This position requires someone who has a desire to help others succeed and a great capacity to build successful relationships with franchise entrepreneurs. In this environment, you will be surrounded by confident leaders who listen and a nationally recognized support structure. If you're this person, then a great career may be waiting for you with our organization. Annual salary $55k - $65k based on experience. Summary The Junior Business Consultant (JBC) supports franchise owners (FOs) in driving operational consistency, accountability, and business growth. This role partners closely with Business Consultants to coach franchisees in operational execution, financial performance, marketing, and business planning. Serving as a liaison between franchise owners and the Support Center, the JBC ensures franchisees effectively leverage systems, tools, and resources to maximize revenue, improve profitability, and grow market share. This is a developmental role designed to build skills necessary to advance into a Business Consultant position.

Requirements

Bachelor degree in Business, Financial Management or related field required.
Two years of successful related business experience measured success through customer retention or revenue growth.
Valid driver’s license required with good driving record.

Nice To Haves

CFI – Certified Franchise Executive a plus.

Responsibilities

Build and maintain strong relationships with franchise owners and their teams
Serve as a primary point of contact, ensuring proactive, clear communication and responsiveness between franchisees and Support Center teams
Support onboarding, logistics and integration of new franchise owners, including training and follow-up, as well as franchise meetings, NTC, workshops/webinars, peer groups, Franchise owner and mid-year client surveys and coaching calls
Reinforce company standards, processes, and franchise agreements including managing all Compliance related activities and programs.
Guide franchisees in understanding & implementing best practices, system standards, accountability and ongoing performance follow-up
Assist with organizing and maintaining documentation, including business plans, FO Note documentation, action plans, scorecards, and compliance records
Manage communications and tickets between franchisees and internal teams to ensure responsiveness and clarity
Develop training material, documentation, operational milestones, and knowledgebase & PBU content
Reinforce early-stage business planning and operational discipline
Partner with internal teams to support franchise success, Ensuring timely and effective communication across departments and franchise owners
Continually learn and understand more about the large-scale operations of the COF; communicate and incorporate knowledge gained from COF operations into the best practices and growth strategies for IOF’s and facilitate the free flow of ideas and best practices between the Support Center and COF. Help identify system-wide trends, challenges, and opportunities