Jr. ERP Systems Analyst

INDUS Technology, Inc.•Norfolk, VA

1d•Onsite

About The Position

INDUS is seeking a Jr. ERP Financial Systems Analyst to support the United States Fleet Forces Command (USFFC) Financial Management Support Services (FMSS) contract in Norfolk, VA. This role serves as a functional Subject Matter Expert (SME) for Navy financial systems, providing support to the financial management community through system expertise, business process support, training, and analysis. The Financial Systems Division aims to provide high-quality information, data, and technology solutions to improve the efficiency and performance of financial IT systems, business processes, IT General Controls (ITGC), audit readiness, and mission readiness for the USFFC Comptroller’s offices.

Requirements

An active secret clearance is required.
Bachelor's degree from an accredited university OR an additional 4 years of related experience or a relevant professional certification may be substituted.
Two (2) years of experience providing with ERP or comparable DoD Financial Management System.
Self-motivated, possess strong technical skills and be customer oriented.
Clearly communicate complex ideas to others visually, verbally and in writing.
Proficient with standard business tools such as Microsoft Office Suite (i.e. Excel, Word, PowerPoint) and web-enabled collaboration platforms/applications.
Must possess basic computer literacy and data entry skills.
Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Demonstrated problem-solving skills.
Must possess strong time management skills.
Must be able to work in a fast-paced, changing, and challenging environment.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice To Haves

Experience supporting Tier 1 Help Desk requirements for ERP or comparable DoD financial management systems
Knowledge of United States Fleet Forces Command (USFFC)

Responsibilities

Act as the primary liaison between financial users and enterprise financial systems (Navy ERP and legacy systems such as SABRS and CFMS), ensuring system use aligns with financial policy and operational requirements.
Provide Tier I functional support for financial system users via a ticketing system, focusing on business process issues, data accuracy, access requests, and financial transaction support (this role does not perform IT infrastructure or hardware support).
Analyze and resolve financial system issues related to budget execution, accounting, funds control, and reporting in accordance with established financial policies and procedures.
Support month-end, quarter-end, and year-end financial close activities by assisting users with system transactions, reconciliations, and issue resolution.
Maintain and update user access, roles, and supervisor relationships in Navy ERP and the Naval Identity Service (NIS) based on approved requests.
Identify trends in user inquiries and system issues to recommend process improvements, training enhancements, and documentation updates.
Develop, update, and maintain Standard Operating Procedures (SOPs), Process Activity Streams (PAS), and job aids related to financial system usage and business processes.
Provide training, briefings, and functional guidance to financial managers, analysts, and program personnel at the command and lower-echelon levels.
Participate in meetings and working groups to explain financial system functionality, policy impacts, and process changes to stakeholders.
Support audit readiness initiatives by assisting with documentation, system controls validation, and data integrity reviews.
Collaborate with functional leads, program offices, and external stakeholders to improve financial system effectiveness and user adoption.
Document system issues, resolutions, and user guidance using approved knowledge management tools.
Perform other duties as assigned in support of USFFC financial management operations.
Bid and proposal support if requested.
Other duties as assigned.