Jr Account Manager - No cold calling!

TGG Accounting • Pittsburgh, PA

2d • Onsite

About The Position

We are partnering with a long-established Pittsburgh glass manufacturer that creates highly customized glass products for customers in aerospace & defense, lighting, energy, and other specialized industries. This isn't a traditional sales job. There are no cold-call quotas, and you won't be expected to walk in knowing everything about glass. You'll be trained from the ground up and become a go-to resource for a group of established customers. You'll work for a small, established manufacturer where you can actually see what you're selling being made. The sales team works closely with Operations and Engineering, and you can literally walk from the office to the manufacturing floor and watch the glass production process. You'll have direct access to experienced team members who have been with the company for years, including a Sales Manager with decades of experience who will personally help you learn the business. There is also no one-size-fits-all sales scorecard. Your goals are developed around your individual strengths, development areas, and growth. If you're looking for a career where you're not sitting behind a desk doing the same thing every day, this is worth a look. You'll work with customers, learn a highly specialized product, solve problems, collaborate with Engineering, and see your work move from customer concept → custom design → manufactured glass product.

Requirements

• Early in career looking for a role to learn and grow
• Naturally curious or creative mindset
• Enjoy figuring out problems rather than simply following a script
• Comfortable communicating with customers and building relationships
• Strong attention to detail and follow-through
• Ability to look at a drawing or technical specification and understand what you're looking at, or are eager to learn
• Experience in sales, account management, customer service, technical sales, equipment sales, manufacturing, engineering, or a related environment
• Bachelor's degree, preferably in Business or a related field
• Comfortable learning CRM/ERP systems

Responsibilities

• Build and maintain relationships with a small group of established customer accounts
• Serve as the primary point of contact from order entry through production and shipment
• Review customer drawings, specifications, and requirements to understand their needs
• Help customers determine the best approach for their custom glass applications
• Work with Engineering and Sales to determine what can be manufactured and how
• Discuss dimensions, measurements, pricing, molds, and other product requirements with customers
• Coordinate custom orders and keep customers updated throughout the process
• Answer technical questions and provide solutions when challenges arise
• Learn the company's unique products, manufacturing processes, and capabilities
• Eventually participate in occasional customer visits and industry trade shows

Benefits

• Discretionary performance-based bonus
• Medical, dental, and vision insurance
• 401(k) with company match
• PTO and sick time
• 10 paid holidays
• Extensive training and mentorship
• Opportunity to grow into increased responsibility and potentially sales management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level