Jr. Account Manager
About The Position
The Jr. Account Manager role focuses on providing comprehensive support to assigned accounts and clients. This involves assisting with daily client needs, maintaining positive client relationships, and responding to inquiries under the guidance of an Account Manager. The role also supports sales initiatives and marketing efforts, along with various administrative tasks such as preparing quotes, estimates, and reports. Project coordination is a key aspect, requiring assistance in managing projects from inception to completion, including order entry, tracking, and timeline management. This involves close collaboration with internal teams like Creative, Merchandising, Inventory & Fulfilment, Finance, IT, and Customer Service. Additionally, the position supports product and program initiatives, including research, presentations, and event coordination. Maintenance of client webstores and content, ensuring adherence to brand guidelines, is also part of the responsibilities. The role emphasizes cross-functional collaboration within the Brand Addition teams to achieve client objectives and learn internal systems and best practices.
Requirements
- Account and client support
- Administrative tasks related to quotes, estimates, reporting, and dashboards
- Project coordination including order entry, tracking, and timeline management
- Coordination with internal teams (Creative, Merchandising, Inventory & Fulfilment, Finance, IT, Customer Service)
- Product and program support including research, presentations, and event execution
- Webstore and content maintenance
- Cross-functional collaboration with internal teams
- Participation in meetings and training sessions
- Learning of internal systems, processes, and best practices
Responsibilities
- Support assigned accounts by assisting with day-to-day client needs
- Help maintain positive, professional relationships with client contacts
- Respond to routine client inquiries under the guidance of the Account Manager
- Assist with meeting preparation, notes, and follow-ups
- Help to support and drive sales initiatives and marketing
- Assist with administrative tasks related to quotes and estimates
- Assist with administrative tasks related to reporting and dashboards
- Assist with managing projects from concept through delivery
- Support order entry, order tracking, and timelines within internal systems
- Coordinate with internal teams including Creative, Merchandising, Inventory & Fulfilment, Finance, IT, Customer Service, etc.
- Monitor deadlines and help ensure projects stay on track
- Assist with product research, item selections, and business reviews
- Support the creation of presentations, pitch decks, and product proposals
- Help gather product images, copy, and product details
- Assist in the setup and execution of off-site client events and redemption programs
- Support content uploads, edits, and reviews on client platforms
- Help ensure brand guidelines and client standards are being followed online
- Coordinate updates with IT and creative teams when changes are needed
- Work collaboratively with internal Brand Addition teams to support client objectives
- Participate in internal huddles, project meetings, and training sessions
- Learn Brand Addition systems, processes, and best practices through hands-on support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
