Journey Shop Technician - Rental

Altorfer CATWauconda, IL
Onsite

About The Position

This position involves performing repairs on all brands of rental equipment as well as some customer-owned equipment. The role requires a skilled technician familiar with multiple brands such as CAT, Genie, Skyjack, Hybrid, JLG, Wacker, Polaris, Miller, and Sullair. Altorfer, a third-generation, family-owned company established in 1957, boasts over 35 locations and 1400 employees. The company fosters a collaborative, family-valued culture and offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team.

Requirements

  • Minimum of 2 years of previous related work experience.
  • Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
  • Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook.
  • Ability to write professional business communication when sending emails, letters, notes, and documenting.
  • Must be a self-starter, well organized and able to work in a fast paced environment.
  • Excellent customer service skills are needed.
  • Must be able to lift 75 lbs, bend, twist, and climb.
  • Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years.

Nice To Haves

  • Successful completion of a formal technical training program.
  • Knowledge of DBS.
  • Automotive and Industrial Maintenance Technicians encouraged to apply.

Responsibilities

  • Perform maintenance, diagnosis, and repairs on all types of construction and aerial work platform equipment.
  • Establish and maintain service-oriented working relationship with customers.
  • Pick-up and delivery of equipment when necessary.
  • Answer calls and questions that customers have.
  • Provide excellent customer service to all customers.
  • Complete service reports and all other paperwork before and after repairs are made.
  • May perform other related duties as requested and/or assigned.

Benefits

  • Employer funded Union Healthcare
  • Union pension
  • Paid Holidays
  • 3 paid personal days
  • Paid Funeral Leave
  • Vacation: 1 week (40 hours) of vacation after 1 year of full-time employment
  • Education Assistance
  • Tool Insurance

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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