(Hybrid) Journey HCM IT Technology Analyst - SuccessFactors Core HRIS, WFS Time, EC Payroll

SMUD•Sacramento, CA

6d•$119,309 - $158,059•Hybrid

About The Position

SMUD is seeking an experienced Journey Enterprise Technology Analyst to join a highly skilled team of IT professionals. This role is dedicated to implementing, enhancing, and optimizing leading-edge enterprise applications primarily within our Human Capital Management (HCM) ecosystem. As a journey-level functional analyst, you will lead high-impact projects and serve as a strategic partner to our business units. You will drive process transformation by championing industry best practices and leveraging emerging technologies within SAP SuccessFactors, core Payroll solutions, and ADP/WFS (WorkForce Software) Time and Attendance platforms. If you are a proactive problem-solver who excels at bridging the gap between complex business processes and modern cloud technology, this role offers a powerful opportunity to shape the future of SMUD’s enterprise operations and integrated system landscape. SMUD's IT department has frequently been named in ComputerWorld's top 100 best places to work in IT and is also one of the Sacramento area's top employers. We are looking for IT Analyst with extensive experience designing and configuring Success Factors, EC Payroll and/or WFS/ADP Time and Attendance applications to meet business needs and who are adept at managing concurrent assignments of varying complexities, and can work effectively independently or in a team while being open to learning new technologies and acquiring new skill sets.

Requirements

At least three (3+) years of progressively responsible relevant work supporting departments/business units utilizing one or more enterprise technology solutions in the areas of system and business analysis, process design, configuration, testing, documentation and implementation.
High School diploma or equivalent.
Extensive experience designing and configuring Success Factors, EC Payroll and/or WFS/ADP Time and Attendance applications to meet business needs.
Adept at managing concurrent assignments of varying complexities.
Can work effectively independently or in a team.
Open to learning new technologies and acquiring new skill sets.

Nice To Haves

A bachelor’s degree in Information Technology, Business Systems, or related field is desirable.
Five or more (5+) years of progressive experience supporting enterprise HRIS, payroll, or timekeeping ecosystems, including hands-on configuration experience with one or more of the following: SAP SuccessFactors Core HR, SF ECP, WFS/ADP Time and Attendance.
Solid understanding of Success Factors enterprise HRIS ecosystems, Success Factors payroll and WFS/ADP time systems, data structures, and integration points, alongside familiarity with standard system development lifecycle (SDLC) methodologies.
Exceptional analytical and troubleshooting skills, with hands-on expertise in requirements gathering, rigorous system testing, and user support.
Demonstrated ability to communicate clearly and work effectively both independently and collaboratively.
Familiarity with S/4HANA core HR data replication, cost center integrations, or financial system touchpoints with SuccessFactors.
Certification in SAP Success Factors EC, ECP, or WFS/ADP Time and Attendance.

Responsibilities

Manage the end-to-end delivery of enterprise solutions, leading the design, configuration, testing, deployment, and continuous optimization of SAP SuccessFactors, WFS/ADP Time, and Payroll systems to meet strategic business needs.
Own the creation of functional designs and technical specifications, configuration and execution of rigorous system testing, and the management of end-to-end upgrade cycles for core HCM, time, and payroll applications.
Manage system upgrades, outages, and integration points, troubleshooting complex issues to resolve root causes and ensure the continuous availability of critical HCM platforms.
Act as a trusted internal consultant to business partners, designing strategic technical solutions and upskilling the broader team to scale internal HCM platform expertise.
Proactively identify and implement industry best practices to optimize SuccessFactors, Payroll, and Time & Attendance solutions.
Partner with business stakeholders to drive digital transformation by evaluating and pitching emerging technologies, automation, and integration enhancements that improve system efficiency and user experience.
Performs specialized business process and technical support utilizing SMUD's various enterprise and other integrated technology solutions in the areas of design, configuration, operation, maintenance, and enhancement; serves as a key functional resource to the user community to ensure reliability, accessibility and effectiveness to meet the needs of the business unit overall.
Designs and configures various enterprise technology solutions to support business units; develops detailed designs and defines user requirements by collaborating with process owners; documents business processes and transaction steps; defines codes and values; addresses integration issues; develops testing criteria and conducts testing; plans implementation strategies; communicates technical information to the user community.
Assesses the need for modification and enhancement to existing enterprise applications by evaluating effectiveness of current technology; facilitates user group forums; performs workflow and process assessments; identifies impacts to business processes; revises user and system requirements; designs modifications and prepares change notices; integrates modifications; develops testing criteria and conducts testing; provides technical consultation and solutions.
Supports the overall effectiveness of the use of enterprise applications systems by its users; offers technical support and user training; establishes training needs and develops training materials; conducts classroom and on-the-job training; troubleshoots user obstacles and system problems through training and/or on-line support; provides technical consultation and solutions.
Provides business units with business necessity information by designing user reports; modifies and produces standard and custom reports and forms; performs ad-hoc queries; works with users to define reporting needs.
Plans, reviews, coordinates, conducts and/or guides work activities and research of information associated with internal/external business unit projects from the functional and/or technical perspective in accordance with established task objectives and schedules as outlined in the project plan/contract; performs or assists in the functional or technical preparation of procurement or bid documents, evaluation of proposals, and recommendation of awards to contractors or vendors.
Assists in selecting and orienting new staff; provides staff training; performs or assists in evaluating work performance results; administers the department budget by participating in planning, monitoring, and revising schedules, work plans, expenditures, and assignments.
Performs other related duties as needed to include working outside of typical business hours when necessary.