JOC Coordinator

Fortive•Greenville, SC

About The Position

The JOC Coordinator serves as a key liaison between the regional Operations team and Accounts Receivable/Revenue teams, ensuring accurate and timely revenue recognition and invoicing.

Requirements

Intermediate experience with Excel and proficiency in MS Office including Teams, Word, and Outlook.
Experience with various financial and operational systems a plus.
Excellent customer service skills along with strong verbal and written communication skills.
Detail oriented with strong analytical skills.
Self-motivated with ability to complete assignments with limited supervision and ability to meet deadlines and prioritize responsibilities.
Proven experience as a team player and ability to work with a diverse group of people.
Ability to function well in multiple reporting/supporting relationships.

Nice To Haves

Associates Degree or equivalent experience preferred.
Previous construction industry experience a plus.

Responsibilities

Leverage the Smartsheets application to track teams’ jobs orders and revenue recognition status in the Revenue Tracker.
Ensure accurate posting of job orders in the Billing Document Review platform (BDR) for revenue recognition.
Work within Gordian’s internal source systems (eGordian and JOC Cloud) to ensure job order documentation is complete and accurate.
Oversee completion of monthly check-in with clients & contractors to obtain updated statuses on open projects. Report on aging of unbilled revenue.
Develop strong relationship with internal operations customers (Regional Directors, Account Managers, etc.) to follow/improve processes and remove barriers for strong revenue recognition performance.
Manage error resolution and revenue reconciliation in a timely manner to ensure revenue recognition by end-of-month deadlines. Work with Revenue team to resolve any errors that would prevent entry into NetSuite. Coordinate with IT to resolve system issues in a timely manner.
This role requires increased availability during the final week of each month (especially final day of the month), which may include working later hours to meet business deadlines.