Coordinator

Associated Students of • San Jose, CA

19h • Hybrid

About The Position

This role is housed within the Community Action Center, a department of Associated Students, which connects San Jose State University students with community service opportunities that deepen the educational experience while promoting the lifelong commitment to civic activism. The Coordinator is a dynamic role dedicated to fostering student-led advocacy, civic engagement, and high-impact service programming. The Department Coordinator with the Community Action Center (CAC), designs civic engagement programs, supervises and empowers student staff, and helps steer the department’s administrative vision. Success in this role means building powerful, sustainable partnerships across the university and broader community to foster deep solidarity, justice-centered education, and lasting civic impact.

Requirements

• Intensive knowledge in student development, higher education, social justice, civic engagement, ethnic studies and/or related field.
• Demonstrated ability to train, supervise and coordinate the activities of student staff and volunteers.
• Ability to work independently and creatively to develop effective programs and services.
• Excellent customer service and public speaking ability.
• Demonstrated experience in Microsoft Office, Google Suite, Microsoft Publisher, and other planning tools.
• Excellent interpersonal, verbal and written communication skills, and attention to detail.
• Ability to establish and maintain effective working relationships with diverse groups.
• Ability to create, implement and monitor program development and fiscal management.
• Demonstrated competencies in the areas of project management and crisis management.
• Ability to work evenings and weekends on occasion.
• Bachelor’s degree required in Ethnic Studies, Education, Sociology, Political Science, or related field from an accredited college/university.
• 1-2 years experience developing/facilitating curriculum for K-12 aged students.
• 1-3 years of experience in program development, volunteer management, and event coordination within colleges, universities, or community organizations dedicated to social justice and civic engagement.
• 1-3 years of experience supervising student employees, or direct reports.
• Experience in facilitating workshops/dialogues in the topics of civic engagement, intersectionality, and/or social justice.
• Experience in marketing and promotion of programs.
• Experience working in a diverse environment with staff, faculty and students in a diverse university setting.

Nice To Haves

• Master’s degree preferred in Higher Education and Student Affairs, Ethnic Studies, or related field from an accredited college/university.

Responsibilities

• Design, execute, and scale comprehensive service-learning and civic engagement programming, ensuring all initiatives align with department goals and community needs.
• Lead and elevate department civic engagement programs (ie: K-12 Sembradores and Beacon); spearhead strategic recruitment, specialized training, and ongoing retention efforts.
• Supervise and manage student assistant staff, overseeing hiring, onboarding, project management, and performance reviews; empower student staff to develop high-quality K-12 curricula rooted in CAC values and frameworks.
• Cultivate collaborative partnerships with student organizations, university staff, and faculty to drive volunteer and civic engagement participant recruitment and foster community-centered service networks.
• Develop and maintain sustainable partnerships with leadership teams at all service program sites. This includes ensuring school-based contracts and MOUs fulfill their agreed-upon obligations and programmatic goals.
• Spearhead marketing and outreach strategies for civic engagement programs and volunteer recruitment, collaborating closely with the Associated Students marketing team and CAC media staff to maximize visibility and engagement.
• Partner with the Department Manager with facilitating and coordinating staff development, which includes staff meetings, mandatory Summer & Winter staff retreats, and workshops for CAC staff focused on social justice and identity development, anti-racism training, professional development, etc.
• Participate in supporting campus initiatives by serving on campus wide committees and planning meetings, including but not limited to: The Solidarity Network, Leadership Today, and homecoming.
• Work closely with Facilities, Development and Operations (FD&O) and Event Services to schedule event spaces for civic engagement efforts.
• Support the organization’s student learning outcomes with a focus on leadership, building a sense of community, and developing critical thinking skills.
• Develop and facilitate student surveys to assess student needs and opinions, as well as overall satisfaction with CAC services. Compile data and report findings appropriately.
• Attend department and staff meetings and on-going staff development trainings of Associated Students, the Division of Student Affairs, and SJSU.
• Work with SJSU Risk Management to ensure safe practices and emergency preparedness at programs and uphold the safety of attendees.
• Manage and monitor programmatic budgets.
• Develop and maintain internal department documents, processes, policies, guidelines, checklists, and other reference documents as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level