Job File Coordinator

Servpro • Minneapolis, MN

3d • Onsite

About The Position

Join SERVPRO's top-rated fire and water restoration team as a Job File Coordinator! We're seeking a detail-oriented, problem-solver that is passionate about helping people in their time of need. In this vital role, you will perform tasks related to creation and audit of customer job files and estimates, as well as general office duties, such as drafting correspondence, filing, and creating reports. You'll gain professional growth through ongoing training and be part of a dynamic team committed to excellence. Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

• A minimum of two years of business experience
• Working knowledge of current business software technologies
• Superb customer service and administrative skills
• Strong communication and organizational skills
• High school diploma/GED required

Nice To Haves

• Experience in water and fire restoration or insurance industry is desired
• Experience in writing estimates and the job file process

Responsibilities

• Monitor job file status
• Monitor job file audit status
• Monitor and ensure client requirements are followed
• Complete and review job file documentation for final upload and file close-out
• Review and validate initial field documentation
• Create preliminary estimate
• Perform daily job file coordination
• Perform job file backup
• Maintain internal communications with project managers and production team
• Maintain external communications with customer and insurance company
• Prepare job file reports
• Drafting correspondence
• Filing
• Creating reports

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED