Job File Coordinator

SERVPRO of Downtown Oklahoma City, Midtown•Norman, OK

2d•$20 - $23•Onsite

About The Position

Join SERVPRO's top-rated fire and water restoration team as a Job File Coordinator! We're seeking a detail-oriented, problem-solver that is passionate about helping people in their time of need. In this vital role, you will perform tasks related to creation and audit of customer job files and estimates, as well as general office duties, such as drafting correspondence, filing, and creating reports. You'll gain professional growth through ongoing training and be part of a dynamic team committed to excellence.

Requirements

A minimum of two years of business experience.
Working knowledge of current business software technologies.
Superb customer service and administrative skills.
Strong communication and organizational skills.
High school diploma/GED required.

Nice To Haves

Experience in water and fire restoration or insurance industry is desired.
Experience in writing estimates and the job file process.

Responsibilities

Monitor job file status, monitor job file audit status, monitor and ensure client requirements are followed.
Complete and review job file documentation for final upload and file close-out.
Review and validate initial field documentation, create preliminary estimate, perform daily job file coordination, perform job file backup.
Maintain internal communications with project managers and production team, maintain external communications with customer and insurance company, prepare job file reports.
Other duties as assigned.