Job Career Coach and Developer for Mental Health Employment and Staffing Services

Mental Health America of Los Angeles•Long Beach, CA

1d•Onsite

About The Position

Mental Health America of Los Angeles (MHALA) is seeking a Job Developer to assist adults with psychiatric disabilities in improving their employment functioning. This role involves helping individuals obtain and retain suitable jobs, as well as assisting the Program Director in program design and implementation. MHALA is a large nonprofit mental health agency in Los Angeles County, providing integrated services to over 19,000 individuals annually. The agency emphasizes communication, collaboration, transparency, and work-life balance, encouraging self-care and offering a 35-hour workweek. MHALA fosters diversity and a team-oriented culture with growth opportunities, competitive salary, and a full benefits package, including an employee assistance program and generous paid time off.

Requirements

Proven history of prospecting and generating leads thorough cold calling (in person and telephone)
Must have a solid sales work history ideally with new client development and prospecting
Must function well in a team-oriented approach to member services
Must possess a strong work ethic; must be self-directed, detailed, organized and excellent multi-tasking skills
Must demonstrate the ability to build relationships and sell using a consultive problem solving approach
Must meet all contract requirements for job placements and other outcomes
Highly disciplined, independent and entrepreneurial
Ability to organize and prioritize daily activities to make the most efficient use of time and resources
Ability to independently manage difficult sales situations including anticipating obstacles and objections
Must take initiative and be proactive in approach to getting the job done with little or no direction
Must have good basic English writing skills and basic computer skills
Maintain effective documentation and tracking sales activity, in company software system
Knowledge of community resources; actively participate in local networking organizations
Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment
TB clearance and re-testing every year are conditions of employment
Employment verification directly from three (3) past employers within the most recent 7-year period

Nice To Haves

Experience selling a service versus a tangible product a plus

Responsibilities

Coordinate with appropriate funding sources (City governments, County Department of Mental Health, State Department of Rehabilitation, etc.) to determine client eligibility and disposition.
Assist with on-going individual assessments of members’ job readiness and employment-related deficits.
Participate actively in the development of individual placement plans, which detail employment rehabilitation goals and an action plan for achieving those goals.
Coordinate with member’s personal service coordinator to provide needed supports to attain employment goals.
Report regularly to service coordination teams on members’ progress in attaining employment related goals.
Lead members in employment readiness and employment support groups.
Provide initial hands-on support to members starting a job.
Conduct periodic evaluations and provide feedback regarding the member's employment performance.
Develop employment positions with employers in the community that are suitable to the needs and desires of members. Positions include individual and group placements as well as and other various employment related options.
Maintain on-going rapport with community employers for whom members work.
Assist employers to identify, modify, and/or eliminate architectural, procedural, instructional, communication, and/or attitudinal barriers to the employment and advancement of persons with disabilities.
Enhance disability awareness in the community by educating employers about topics such as job accommodations, assistive devices, services provided by the agency, incentives to employers, and current disability-related legislation affecting the employer.
Provide assistance to each DOR client in choosing employment (introduction to employment “fields”, various job cultures, job matching, application completion, etc.
Provide experiences that expose DOR clients directly to various employment options (community site visits, speakers and mentor options, etc).
Provide concrete individualized support overcoming obstacles that impact a DOR client’s performance with regards to getting or keeping a job.
Assist DOR client to make a direct contact with an employer.
Assist each DOR client to understand and utilize the employment search software along with other available sources of information and tools.
Maintain all records and documentation required for program compliance and accountability in accordance with MHA standards and funding source requirements.