Job Career Coach and Developer for Mental Health Employment and Staffing Services

Mental Health America of Los Angeles•Long Beach, CA

11h•Onsite

About The Position

Mental Health America of Los Angeles (MHALA) is a comprehensive nonprofit mental health agency dedicated to helping individuals with mental health needs achieve meaningful lives. MHALA provides integrated services in healthcare, homelessness, supported employment, and wellness, with specialized programs for Veterans and transition-age youth. The agency also offers training for the behavioral health workforce and the community. MHALA prioritizes employee well-being, fostering a culture of communication, collaboration, transparency, and work-life balance, including a 35-hour workweek. They encourage self-care and promote diversity and a team-oriented culture with growth opportunities. MHALA offers a competitive salary and a full benefits package, including an employee assistance program and generous paid time off.

Requirements

Proven history of prospecting and generating leads through cold calling (in person and telephone).
Solid sales work history, ideally with new client development and prospecting.
Must function well in a team-oriented approach to member services.
Must possess a strong work ethic; must be self-directed, detailed, organized, and excellent at multi-tasking.
Must demonstrate the ability to build relationships and sell using a consultative problem-solving approach.
Must meet all contract requirements for job placements and other outcomes.
Highly disciplined, independent, and entrepreneurial.
Ability to organize and prioritize daily activities for efficient use of time and resources.
Ability to independently manage difficult sales situations, including anticipating obstacles and objections.
Must take initiative and be proactive in approach to getting the job done with little or no direction.
Good basic English writing skills and basic computer skills.
Maintain effective documentation and tracking of sales activity in the company software system.
Knowledge of community resources; actively participate in local networking organizations.
Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook.
Driving with a current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, and the ability to be insured by MHALA liability insurance are conditions of employment.
TB clearance and re-testing every year are conditions of employment.

Nice To Haves

Experience selling a service versus a tangible product is a plus.

Responsibilities

Assist adults with psychiatric disabilities to improve and enhance their level of employment functioning by helping them obtain and retain suitable jobs.
Assist Program Director in program design and implementation.
Coordinate with funding sources (City governments, County Department of Mental Health, State Department of Rehabilitation, etc.) to determine client eligibility and disposition.
Assist with ongoing individual assessments of members’ job readiness and employment-related deficits.
Participate actively in the development of individual placement plans, detailing employment rehabilitation goals and action plans.
Coordinate with member’s personal service coordinator to provide needed supports for employment goals.
Report regularly to service coordination teams on members’ progress in attaining employment-related goals.
Lead members in employment readiness and employment support groups.
Provide initial hands-on support to members starting a job.
Conduct periodic evaluations and provide feedback on member's employment performance.
Develop employment positions with community employers suitable to the needs and desires of members, including individual and group placements.
Maintain ongoing rapport with community employers for whom members work.
Assist employers to identify, modify, and/or eliminate barriers to the employment and advancement of persons with disabilities.
Enhance disability awareness by educating employers on topics such as job accommodations, assistive devices, agency services, employer incentives, and disability-related legislation.
Provide assistance to DOR clients in choosing employment, including introduction to employment fields, job cultures, and application completion.
Provide experiences that expose DOR clients to various employment options through community site visits, speakers, and mentor options.
Provide concrete individualized support to overcome obstacles impacting a DOR client’s job performance.
Assist DOR clients in making direct contact with employers.
Assist DOR clients to understand and utilize employment search software and other available resources.
Maintain all records and documentation required for program compliance and accountability.