Job Developer

C2 GPS—Workforce Solutions Greater Dallas•Dallas, TX

1d•Hybrid

About The Position

The Job Developer serves as the point of contact between the Workforce system programs and Employers. Provides career counseling and specialized job search assistance and job development to individual workforce system customers. Responsible for developing opportunities for quality work experience and transitional job assignments for customers enrolled in targeted programs throughout the region. Works closely with Business Services Unit to develop paid work-based training opportunities. Responsible for conducting on-site visits for customers engaged in work-based training assignments for targeted populations as necessary. Responsible for meeting and exceeding all employer applicable performance measures. Works in coordination with Career Counselors and program participants to evaluate job readiness & determines appropriate placement opportunity. Coordinates the targeted recruitment/placement efforts for individuals that meet assigned funding population. Assists in the delivery of workforce services to customers at the Career Center. Interviews customers to assess skills, education levels and employment needs. Identifies barriers that would prevent successful employment of customers. May determine customer eligibility for program services and activities. Follows up with customers engaged in workforce activities and completes data entry for recording and tracking customers’ progress. Follows up with customers referred to employment opportunities (job referrals) and/or educational completion (credentials) regularly. Accountable for self-monitoring of caseload and maintaining the accuracy of data, the integrity of the case file and the confidentiality of the customers’ information. May assist employers in recruiting, screening, and referring qualified applicants to meet employer hiring needs. Records all services according to policies and procedures accurately and timely as service is provided to the customer in the appropriate systems. Works with customers who are exiting training to facilitate their training related placements. Utilizes the EmployNV system and stays abreast of job openings. Understands labor market information, clearly communicates, and provides the information to a diverse audience. Uses workforce resources efficiently to achieve goals and meet performance measures. Performs other duties as assigned and fulfills responsibilities as required.

Requirements

High School Diploma or GED required.
Knowledge of workforce development, economic development, and project management.
Knowledge of business development, B2B sales, relationship management, or client sourcing
Knowledge of word processing, spreadsheet, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Able to work with diverse customers with unique needs and communication styles.
Can effectively handle or resolve stressful or challenging situations with customers.
Is sensitive to others’ needs and feelings and demonstrates concern for others.
Excellent verbal and written communication skills.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
Valid driver’s license and proof of insurance with good driving record.

Nice To Haves

Associates or undergraduate degree preferred.
One year of related experience in business development, sales, client relations, or recruiting is preferred.
Bilingual in English and Spanish strongly preferred.

Responsibilities

Developing opportunities for quality work experience and transitional job assignments for customers enrolled in targeted programs throughout the region.
Working closely with Business Services Unit to develop paid work-based training opportunities.
Conducting on-site visits for customers engaged in work-based training assignments for targeted populations as necessary.
Meeting and exceeding all employer applicable performance measures.
Working in coordination with Career Counselors and program participants to evaluate job readiness & determines appropriate placement opportunity.
Coordinating the targeted recruitment/placement efforts for individuals that meet assigned funding population.
Assisting in the delivery of workforce services to customers at the Career Center.
Interviewing customers to assess skills, education levels and employment needs.
Identifying barriers that would prevent successful employment of customers.
Determining customer eligibility for program services and activities.
Following up with customers engaged in workforce activities and completing data entry for recording and tracking customers’ progress.
Following up with customers referred to employment opportunities (job referrals) and/or educational completion (credentials) regularly.
Self-monitoring of caseload and maintaining the accuracy of data, the integrity of the case file and the confidentiality of the customers’ information.
Assisting employers in recruiting, screening, and referring qualified applicants to meet employer hiring needs.
Recording all services according to policies and procedures accurately and timely as service is provided to the customer in the appropriate systems.
Working with customers who are exiting training to facilitate their training related placements.
Utilizing the EmployNV system and staying abreast of job openings.
Understanding labor market information, clearly communicating, and providing the information to a diverse audience.
Using workforce resources efficiently to achieve goals and meet performance measures.
Performing other duties as assigned and fulfilling responsibilities as required.