Job Developer, Expressway Cybersecurity Bridging Program

Costi•Brampton, ON

12d•CA$63,000 - CA$70,000•Onsite

About The Position

This is a full-time union position scheduled to work 35 hours per week. Funding for this position is confirmed until March 31, 2027. This is a fully on-site position with no remote or hybrid options, due to funder and role requirements. Position Summary: Under the supervision of the Site Manager, the Job Developer – Expressway Cybersecurity Plus Bridging Program delivers comprehensive, client-centered employment services that support individuals in preparing and securing meaningful employment. The role includes conducting in-depth employability assessments, developing individualized Employment Action Plans, and providing coaching and job search support to enhance client readiness. The role focuses on the Expressway Cybersecurity Bridging Program services, including coordination of program activities, employer engagement, and credential recognition support. Operating within a structured, performance-based environment, the Job Developer – Expressway Cybersecurity Plus Bridging Program is accountable for achieving service delivery targets aligned with funder requirements.

Requirements

Post-secondary diploma or degree in Social Services, Career Development, Cybersecurity or a related field, or equivalent experience.
Minimum of one (1) to three (3) years of experience in employment counselling or career advising and cybersecurity
Experience working with diverse client populations, including individuals facing barriers to employment.
Strong knowledge of job search strategies, employment programs, and labour market trends.
Knowledge of cybersecurity career pathways, industry certifications (e.g., CompTIA Security+, CEH, CISSP), labour market trends, and employer expectations, with the ability to support clients in transitioning into cybersecurity or IT-related roles, including internationally trained professionals.
Experience supporting or coordinating cybersecurity or IT-focused programs, including engagement with employers, training institutions, and industry partners, and organizing sector-specific activities such as workshops, networking events, or guest speaker sessions.
Demonstrated ability to conduct assessments, develop employment plans, and facilitate group coaching and training sessions.
Strong communication, facilitation, and interpersonal skills.
Experience using case management systems and maintaining accurate documentation.
Fully on-site position with 100% in-office presence, five (5) days a week. No hybrid or remote work options due to funder and position requirements.
Experience and knowledge of case management and client information systems, including systems such as CaseFLO, FFAI, CaMS / EOIS CaMS, CIS, and related internal tracking systems.
Knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, and email.
Knowledge of virtual collaboration tools including MS Teams and Moodle.
Knowledge of online employment tools and web-based resources.
Ability and willingness to learn new systems and technologies.
Must be willing to provide itinerant services and work regularly across multiple locations throughout the GTA, based on program and partnership requirements.
Required to provide a valid Vulnerable Sector Screening (VSS) Police check completed within the past 6 months.

Nice To Haves

Client Assessment & Employment Planning: Conducts comprehensive assessments and develops actionable employment plans aligned with client goals and labour market realities.
Employment Counselling & Coaching: Delivers client-centered guidance to build job readiness, address barriers, and support successful job search outcomes.
Service Navigation & Integration: Applies a whole-person approach to connect clients to appropriate internal and external services, ensuring coordinated support.
Coaching Facilitation & Group Delivery: Designs and delivers effective group coaching and learning sessions that enhance skills, engagement, and employment readiness.
Performance & Results Orientation: Operates effectively in a target-driven environment, achieving service delivery and employment outcome metrics.
Documentation, Compliance & Data Integrity: Maintains accurate records and ensures adherence to program, audit, and privacy requirements.
Communication & Service Excellence: Builds strong relationships through professional, responsive, and client-focused interactions.
Team Collaboration & Coordination: Works collaboratively to support integrated service delivery and positive client outcomes.
Client-Service Orientation: Delivers respectful, empathetic, responsive, and high-quality service to participants, employers, and partners.
Individualized, Person-Centred Support: Provides custom-tailored, flexible, one-on-one support tailored to each participant’s goals, strengths, and barriers.
Participant- and Employer-Centred Employment Success: Builds strong participant and employer relationships to support quality job matches and successful employment outcomes.
Responsive, Equitable, and Solutions-Focused Service Delivery: Applies fairness, sound judgment, and practical problem-solving to deliver consistent, accountable, participant-centred service.
Welcoming, Engaging, and Uplifting Service Experience: Creates a friendly, inclusive, and motivating environment that builds trust and encourages participant engagement.
Whole-Person, Integrated Service Navigation: Connects and integrates services to support the full range of participant needs and enable sustainable employment outcomes.

Responsibilities

Conduct comprehensive client intakes using the Common Assessment Tool and Employment Service suitability indicators, potential employer requirements and labour market opportunities.
Determine jobseeker eligibility for employment programs and services, including Bridging Programs.
Perform structured employability assessments to identify client skills, barriers, and employment goals.
Develop individualized Employment Action Plans aligned with labour market opportunities and client readiness, including credential recognition pathways where applicable.
Monitor client progress and adjust employment plans as required.
Provide one-on-one employment counselling to support job search strategies, career exploration, and employment readiness.
Assist clients with job readiness support including resume development, interview preparation, job search techniques, and job skills training.
Support clients in identifying and addressing barriers to employment through coaching and targeted interventions.
Provide labour market information and guidance aligned with current industry trends, including sector-specific information for Bridging Program participants.
Plan and deliver individualized and group coaching sessions on job readiness topics, including job search strategies, interview preparation, job skills training, job search, using online job boards and job searches.
Facilitate both single-session and multi-week job readiness coaching sessions focusing on in-person and virtual formats, using online tools to enhance engagement, accessibility, and learning outcomes.
Manage all group coaching logistics, including preparation of training spaces, setup of materials and equipment, and room reset following sessions.
Track and analyze group coaching session enrollment, attendance, and client feedback to evaluate effectiveness, measure satisfaction, and support continuous improvement.
Deliver Bridging Program-specific workshops including industry-specific job search strategies and credential recognition guidance.
Refer clients to training programs, education pathways, and community supports based on assessed needs.
Support clients in accessing appropriate financial supports and training opportunities and complete required documentation.
Refer clients to other supports provided by COSTI, and to the community as required.
Collaborate with internal staff (e.g., Job Developers) to ensure client readiness for job matching and placement.
Refer clients to Bridging Program partners, training institutions, and credentialing bodies where appropriate.
Maintain accurate, timely, and complete case notes and service records in accordance with funder requirements.
Document all client interactions, progress, Service Plans/ Employment Action Plans and outcomes in required systems (e.g., CaseFLO, FFAI, CaMS, CIS).
Ensure compliance with program guidelines, audit requirements, and privacy standards.
Track Bridging Program outcomes including employment and credential recognition progress.
Achieve individual service delivery targets, including client intake volumes, Employment Action Plan completion, group coaching session delivery, and client progression toward employment outcomes.
Maintain accurate, complete, and timely data entry for all jobseeker activities.
Track, monitor, and report on key performance indicators.
Prepare and contribute to statistical and narrative reporting.
Participate in Performance Monitoring and Accountability Framework (PMAF) activities.
Work collaboratively with internal roles to support coordinated service delivery.
Participate in team meetings, case discussions, and service planning activities.
Provide professional input to improve service effectiveness and client outcomes.