JEWELRY/SALES SPECIALIST

The Kroger Co.•Happy Valley, OR

About The Position

Fred Meyer Jewelers sales professionals create a welcoming, friendly, and approachable fine-jewelry shopping experience. They help customers celebrate meaningful life moments by presenting products as relevant, exciting, and accessible, while working toward personal sales targets and contributing to store goals. The company provides training in sales techniques, product knowledge, and skills. Sales professionals are expected to demonstrate respect, honesty, integrity, diversity, inclusion, and safety for themselves and others.

Requirements

High school diploma or GED.
At least 18 years of age.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented and sales-driven, with a passion to succeed.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including targets for credit applications and protection-plan attachment rates.
Promote Diamond Parties and special events to every customer.
Work with teammates toward store goals, foster a positive work atmosphere, and support team performance.
Build lasting customer relationships through clienteling.
Present merchandise and explain product knowledge, features, and benefits.
Advise customers about jewelry and gem quality, cuts, and value, and help select mountings or settings for gems.
Attend required monthly meetings.
Operate the point-of-sale system, take payments, and obtain credit authorization.
Inspect and clean customers’ jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming carpets, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory processes and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.
Perform essential job functions with or without reasonable accommodation.