Jewelry Sales Associate

Signet Jewelers•Pittsburgh, PA

About The Position

As a Jewelry Sales Associate with Diamonds Direct, you will work in a fast-paced, family-oriented environment, serving customers with a passion for luxury jewelry and a commitment to exceptional service. You will have access to a broad inventory and leading designers to help customers make informed, personalized choices. The role emphasizes memorable customer experiences, long-term customer relationships, careful sales follow-through, and a professional, organized approach. Diamonds Direct describes its desired team members as hardworking, passionate, accountable, forward-moving, and humble.

Requirements

  • Previous luxury sales and/or diamond sales experience is preferred.
  • Must be available to work Saturdays.
  • Strong focus on customer service and relationship-building.
  • Organized, with a keen eye for detail.
  • Professional demeanor and appearance.

Nice To Haves

  • GIA certification is a plus.

Responsibilities

  • Prioritize customers’ needs and provide excellent service from the initial greeting through post-sale follow-up.
  • Build lasting customer relationships and establish Diamonds Direct as customers’ preferred destination for luxury jewelry.
  • Use knowledge of inventory and designer collections to guide customers toward informed, personalized choices.
  • Manage the sales process with the customer’s best interests in mind and provide detailed follow-through after the sale.
  • Maintain an organized work environment and attention to detail throughout the sales process.
  • Maintain a professional demeanor and appearance consistent with Diamonds Direct’s standards.

Benefits

  • Unlimited earning potential through a rewarding compensation structure with no quotas or team goals.
  • Career growth and development investment within the luxury jewelry industry.
  • No pressure to sell warranties, credit applications, or additional products.
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