PT Jewelry Sales Advisor: Grown Brilliance

Leap • McLean, VA

2d • Onsite

About The Position

Grown Brilliance is seeking dynamic PT Sales Advisors for their location in Tyson's Corner. This role focuses on delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate will excel at creating positive, lasting customer interactions while building brand loyalty. They should thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. The hourly pay range is $19/hr – $24/hr, and this role is commission-eligible, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

Requirements

• 1+ years of experience in luxury, premium, specialty retail, hospitality, or another relationship-driven customer service environment.
• Demonstrated ability to build authentic client relationships, deliver personalized service, and contribute to individual and team sales goals.
• Strong product storytelling and communication skills, with the ability to educate clients and create meaningful, personalized connections.
• Professional and engaging presence with the ability to confidently interact with clients, anticipate their needs, and resolve concerns with empathy and sound judgment.
• Highly motivated, collaborative, and comfortable working in a fast-paced, team-oriented retail environment.
• Strong organizational skills and attention to detail, with a willingness to support day-to-day store operations and maintain a polished sales floor.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively work on the sales floor, including standing and walking for extended periods, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace, preferred.

Responsibilities

• Deliver an Exceptional Customer Experience: Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations. Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions. Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
• Drive Sales Through Engagement: Support store sales goals through proactive customer engagement and strong selling behaviors. Develop product knowledge to educate customers, share brand stories, and build purchase confidence. Assist customers throughout their shopping journey, from initial engagement through checkout.
• Support Store Operations: Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation. Assist with inventory tasks, shipment processing, and daily operational priorities. Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed. Follow company policies, procedures, and brand standards to ensure a consistent store experience.
• Contribute to the Team: Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment. Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives. Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Benefits

• Commission eligible
• Medical, dental, and vision benefits (must average 32+ hours per week)
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued PTO: Part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed