PT Jewelry Sales Advisor: Grown Brilliance

Leap • Houston, TX

13d • Onsite

About The Position

Grown Brilliance is seeking a passionate and customer-focused Sales Advisor to represent their boutique. This role involves creating meaningful connections, delivering exceptional service, and contributing to a successful store environment. As a brand ambassador, you will bring the customer experience to life through authentic engagement, product knowledge, and thoughtful selling. You will build relationships with customers by understanding their needs, sharing the brand story, and providing personalized recommendations. The role supports daily sales initiatives, maintains store standards, and collaborates with teammates. Responsibilities may include opening and closing duties, keyholder responsibilities, and supporting daily store operations. The ideal candidate thrives in a fast-paced retail setting, balances multiple priorities, and brings enthusiasm and professionalism.

Requirements

• 1+ years of experience in luxury, premium, specialty retail, hospitality, or another relationship-driven customer service environment.
• Demonstrated ability to build authentic client relationships, deliver personalized service, and contribute to individual and team sales goals.
• Strong product storytelling and communication skills, with the ability to educate clients and create meaningful, personalized connections.
• Professional and engaging presence with the ability to confidently interact with clients, anticipate their needs, and resolve concerns with empathy and sound judgment.
• Highly motivated, collaborative, and comfortable working in a fast-paced, team-oriented retail environment.
• Strong organizational skills and attention to detail, with a willingness to support day-to-day store operations and maintain a polished sales floor.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively work on the sales floor, including standing and walking for extended periods, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace, preferred.

Responsibilities

• Deliver an Exceptional Customer Experience: Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
• Drive Sales Through Engagement: Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.
• Support Store Operations: Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.
• Contribute to the Team: Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Benefits

• Commission-eligible, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance.
• Medical, dental, and vision benefits (must average 32+ hours per week)
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval. Part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed