Jet Bridge Supervisor

Dnata • Jamaica, NY

1d • Onsite

About The Position

As a dnata Jet Bridge Supervisor, you have an essential role of continuously optimizing and aligning a successful and productive operation. You will train and supervise staff, audit and monitor agents while operating the jet bridges, monitor staff performance and address any operational issues or concerns, and conduct performance evaluations. You will also ensure timely positioning of jet bridges at designated aircraft gates, monitor jet bridge functionality and report any mechanical issues to maintenance teams, and enforce safety procedures related to jet bridge operation, including proper positioning, securing mechanisms, and passenger flow. Maintaining open communication with airline gate agents, ground crew, and airport operations staff is also a key part of this role.

Requirements

• Strong understanding of airport operations and procedures, particularly related to passenger boarding bridges
• Ability to work under pressure
• Leadership skills to manage a team of jet bridge operators effectively
• 2+ years supervisor experience preferred
• Possess/maintain FAA/Airport required identification/seals or authorizations
• Must be able to pass SIDA airport and training tests
• Possess a high school diploma or GED equivalent
• Possess basic computer literacy
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodation

Responsibilities

• Assign jet bridge operators to specific gates
• Train and supervise staff
• Audit and monitor agents while operating the jet bridges
• Monitor staff performance and address any operational issues or concerns
• Conduct performance evaluations
• Ensure timely positioning of jet bridges at designated aircraft gates
• Monitor jet bridge functionality and report any mechanical issues to maintenance teams
• Enforce safety procedures related to jet bridge operation, including proper positioning, securing mechanisms, and passenger flow
• Maintain open communication with airline gate agents, ground crew, and airport operations staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED