Information Technology_USA - USA_Developer

Real SoftJacksonville, FL
Onsite

About The Position

As the Lead AI Architect for Telecom, you will design the brain of our next-generation autonomous network. You will build an AI platform where Agentic AI acts as the orchestration layer for network service fulfillment, closed-loop assurance, and predictive maintenance. Your goal is to move the organization from "Human-in-the-loop" to "Human-on-the-loop", ensuring AI agents can safely execute commands across IP, Optical (DWDM/OTN), and Wireless infrastructures.

Requirements

  • Reduction in MTTR (Mean Time to Repair): Speed of autonomous fault correlation and resolution via agentic workflows.
  • Provisioning Accuracy: Zero-touch fulfillment success rate without manual intervention or configuration drift.
  • Guardrail Efficacy: Percentage of "unsafe" or "hallucinated" network commands intercepted by the safety layer before execution.
  • Agentic Efficiency: Token-to-action cost optimization for high-frequency network monitoring tasks
  • ReactJS
  • Spring Boot
  • 8-10 years of experience

Responsibilities

  • Architect multi-agent systems that can take a high-level service request (e.g., "Provision a 100G Wavelength service") and decompose it into specific CLI/API commands across multi-vendor environments.
  • Develop reasoning engines that translate natural language business intents into technical configurations using frameworks like LangGraph or CrewAI.
  • Design "Diagnostic Agents" that can autonomously query telemetry data, correlate alarms, and suggest (or execute) remediation steps for network outages.
  • Architect a high-throughput Retrieval-Augmented Generation (RAG) pipeline that ingests streaming telemetry, PCAP files, and syslog data into Vector Databases for real-time agent context.
  • Connect AI agents to Digital Twins and Graph Databases (Neo4j) to ensure they "understand" physical and logical topology before making routing changes.
  • Build the data architecture necessary to bridge silos between Radio Access Network (RAN), Core, and Edge data.
  • Implement strict guardrails (e.g., NeMo, Guardrails AI) to ensure agents never execute a command that violates "Golden Configuration" standards.
  • Architect systems that monitor agent actions against Service Level Agreements (SLAs), ensuring autonomous decisions do not prioritize one customer's traffic at the expense of a higher-priority emergency service.
  • Design a "Policy Proxy" layer where every agentic action is validated against a library of telecom regulatory and security compliance rules.
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