Janitorial Quality Control Supervisor

Commercial & Government Contracts•New London, CT

30d•Onsite

About The Position

Join our team as a Janitorial Quality Control (QC) Supervisor and play a key role in creating clean, safe, and welcoming spaces every day. If you’re detail-oriented, proactive, and passionate about leading others to excellence, we’d love to have you help shape the high standards our clients count on. This role involves conducting daily walk-throughs and inspections across government facilities to ensure all janitorial work meets contract requirements and company quality standards. You will use checklists, digital reporting tools, and quality metrics to document inspection results, track trends, and identify opportunities for improvement. Training, mentoring, and supporting janitorial staff on proper cleaning procedures, safety protocols, equipment use, and company policies is a key part of this role. You will coordinate and follow up on corrective actions, collaborate with management to enhance quality control processes, and communicate regularly with site supervisors and clients. Monitoring supply levels and assisting with scheduling, task assignments, and performance evaluations are also part of the responsibilities. Ensuring compliance with OSHA regulations and company safety guidelines is paramount.

Requirements

Minimum of 3-5 years of commercial janitorial services, facility maintenance, or quality control.
Strong understanding of OSHA safety practices, including proper chemical handling, appropriate use of personal protective equipment (PPE), and basic infection-control procedures.
Strong understanding of janitorial quality control practices, including conducting detailed inspections, documenting findings, identifying deficiencies, and driving effective corrective actions within janitorial, facilities management, or related service environments.
Valid driver’s license
Valid RealID
Must be able to obtain and maintain government base access.

Nice To Haves

Experience operating commercial custodial equipment such as floor scrubbers, auto-scrubbers, carpet extractors, and other specialized cleaning tools commonly used in large or high-security facilities.
Previous supervisory or team-lead experience.
Strong attention to detail and commitment to high standards.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple priorities.

Responsibilities

Conduct daily walk-throughs and inspections across government facilities to ensure all janitorial work meets contract requirements and company quality standards.
Use checklists, digital reporting tools, and quality metrics to document inspection results, track trends, and identify opportunities for improvement.
Train, mentor, and support janitorial staff on proper cleaning procedures, safety protocols, equipment use, and company policies.
Coordinate and follow up on corrective actions to ensure issues are resolved effectively and consistently.
Collaborate with management to enhance quality control processes and support continuous improvement initiatives.
Communicate regularly with site supervisors and clients to maintain transparency, address concerns, and ensure satisfaction.
Monitor supply levels and work with the operations team to maintain proper inventory.
Ensure compliance with OSHA regulations and company safety guidelines while promoting a culture of cleanliness and accountability.
Assist with scheduling, task assignments, and performance evaluations as needed.
Participate in audits and contribute to ongoing quality and process-improvement efforts.