Janitorial Lead

Commercial & Government Contracts•Chicago, IL

About The Position

CW Resources is seeking a working Lead Custodian to contribute to the daily cleanliness, upkeep, and safety of a facility while guiding and supporting a custodial team primarily made up of adults with disabilities. The role combines hands-on custodial work with coaching, mentoring, and helping team members build skills, confidence, and independence. The Lead Custodian explains tasks and standards, demonstrates safe cleaning practices, distributes and monitors equipment, observes work, provides feedback, and helps team members address challenges or workplace adjustments. The position also performs routine cleaning and disinfection, handles supplies and waste, operates commercial cleaning equipment, identifies maintenance or safety issues, and secures the building at the beginning and end of shifts. The position involves frequent physical activity and may include outdoor work in all weather, work in isolated areas or during off-hours, exposure to cleaning chemicals, dust, odors, biohazards, loud equipment, and hot, cold, or stuffy conditions. Reasonable accommodations can be provided. Applicants eligible for the AbilityOne Program are invited to apply.

Requirements

At least 2 years of hands-on janitorial experience in commercial, industrial, educational, or government facilities.
Strong knowledge of cleaning practices and safety procedures.
Experience operating commercial cleaning equipment such as floor scrubbers, buffers, carpet extractors, and power washers.
Comfort giving instructions and demonstrating cleaning tasks.
Ability to stay organized, follow daily routines, and track supplies or maintenance needs.
Valid driver’s license.
Valid Real ID.
Ability to obtain and maintain government base access.

Nice To Haves

Knowledge of OSHA safety standards, chemical handling, and proper use of personal protective equipment.
Problem-solving skills, including identifying supply shortages or equipment failures and escalating them appropriately.
Attention to detail and ability to meet cleaning quality standards.
Time management and task-prioritization skills, particularly when coordinating multiple assignments.
Ability to work independently and prioritize tasks without constant supervision.
Good communication skills and a helpful, team-oriented attitude.

Responsibilities

Teach custodial staff proper cleaning techniques, safety procedures, and equipment use.
Encourage team members, build confidence, and help them develop workplace skills.
Explain tasks, timelines, and performance standards clearly.
Observe team members’ work, provide constructive feedback, and adapt coaching as needed.
Help staff overcome task, communication, and workplace-adjustment challenges.
Encourage team members to take responsibility while providing support as needed.
Track performance, progress, and accommodations required for success.
Clean and disinfect restrooms, including sinks, toilets, mirrors, and floors.
Sweep, mop, vacuum, and maintain floors in offices, halls, classrooms, and shared spaces.
Empty trash and recycling bins and transport waste to designated disposal areas.
Wipe windows, doors, walls, and glass surfaces.
Restock restroom and breakroom supplies, including soap, toilet paper, and paper towels.
Dust desks, shelves, and other surfaces.
Maintain entrance areas, stairs, and elevators so they remain clean, safe, and accessible.
Identify and report maintenance issues and hazards, such as broken lights and leaks.
Lock and unlock doors at the beginning and end of shifts to secure the building.
Operate cleaning equipment safely, including vacuums, floor machines, and cleaning carts.
Handle cleaning products responsibly and follow safety procedures.
Organize the team’s daily tasks, distribute tools and equipment, and demonstrate new tasks.
Work alongside the team, check progress, address problems, and help maintain busy areas throughout the day.
Support end-of-day cleaning and waste removal, put away supplies, clean shared tools and equipment, and discuss progress and future practice with the team.