Janitorial Area Supervisor Austin

ServiceMaster Cleaning Pros•Austin, TX

About The Position

The Janitorial Area Supervisor is a hands-on working manager who oversees cleaning staff and operations in the Austin area. The role includes training, organizing shifts, motivating team members, conducting facility inspections, and ensuring assigned work is completed to ServiceMaster standards. The supervisor may also clean assigned buildings and fill in during call-offs or vacancies. The position requires understanding cleaning principles and team management, flexibility in a fast-paced, multitasked environment, and a commitment to dependable, timely, customer-focused work. The franchise provides on-the-job training for candidates with a strong work ethic and willingness to learn.

Requirements

Seven years of experience as a custodian, janitor, or housekeeper.
Five years of supervisory experience.
Ability to be flexible and work at a fast pace while managing multiple tasks.
Pleasant attitude and ability to contribute to the overall team effort.
Dependability, punctuality, and willingness to wear a uniform.
Respect and understanding for coworkers and customers.
Ability to communicate in English.
Ability to read cleaning instructions.
Ability to differentiate between cleaning products and their uses.
Ability to meet the listed physical demands, including lifting and/or carrying 25 pounds.

Nice To Haves

Experience working for a professional janitorial company, office complex, hotel, hospital, or school.
Bilingual communication ability.

Responsibilities

Train cleaners on ServiceMaster standards, products, processes, procedures, and account-specific task schedules.
Travel to different areas in Austin to conduct facility inspections and fill in during call-offs or vacancies.
Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming.
Gather and empty trash; service, clean, and supply restrooms; and clean and polish furniture.
Oversee staff performance and ensure assignments are completed according to the task schedule.
Assist with hiring and staffing the assigned area.
Inspect work and provide constructive performance feedback to staff.
Assign shifts and adjust schedules for call-offs or no-shows.
Respond to customer complaints and requests in a timely and caring manner.
Ensure compliance with safety and OSHA regulations, and use proper PPE where required.
Open and lock facilities and enable or disable security systems as required.
Contribute to a positive team climate by being in uniform, dependable, and on time, and by working respectfully with coworkers and customers.