Janitor Supervisor 2nd shift

Flagship Facility Services, Inc. • Cape Canaveral, FL

5d • $22

About The Position

The Janitorial Supervisor ensures janitorial staff clean and maintain the client’s premises to standards set by FlagShip Holding Company. The role supervises staff, coordinates work-area coverage, evaluates performance, inspects assigned areas, and provides hands-on cleaning support when necessary. It also involves resolving service issues, responding to customer concerns, reporting matters to operations management, monitoring supplies and equipment, training employees, and carrying out management responsibilities in line with company policies, customer rules, and applicable laws.

The position works in fast-paced office and shop environments, with exposure to dust, odors, oil, fumes, and noise. Safety glasses are required for certain tasks. Physical activities include standing, walking, climbing stairs, stooping, kneeling, crouching, and frequent lifting of at least 40 pounds of office and facilities equipment. A clean DMV record, successful criminal background screening, and authorization to work in the U.S. are required.

Requirements

• High school diploma or GED.
• Three to five years of related experience and/or training, or an equivalent combination of education and experience; janitorial or facilities experience preferred.
• Clean DMV record.
• Pass criminal background screening.
• Authorized to work in the U.S.
• Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
• Knowledge of proper use of equipment, materials, and supplies used in maintenance work.
• Excellent internal and external customer service skills.
• Professional appearance and demeanor.
• Ability to lead and motivate others.
• Ability to work independently and as part of a team, relate to people at all organizational levels, and communicate effectively.
• Microsoft Office skills, including Excel and Word, and familiarity with Gmail, Google Docs, and Google Calendar.
• Excellent written and verbal communication skills.
• Ability to meet the physical demands of the role, including frequent lifting of at least 40 pounds and standing, climbing, and stooping.
• Safety glasses must be worn while performing certain tasks.

Nice To Haves

• Bilingual English/Spanish skills.
• Related experience in the janitorial or facilities field.

Responsibilities

• Supervise employees and help delegate the operations schedule to ensure proper work-area coverage.
• Evaluate personnel performance and inspect assigned areas; provide hands-on cleaning support when needed, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
• Identify and resolve problems and make recommendations to management, staff, or customer contacts to support continuous quality improvement and exceed customer expectations.
• Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
• Address customer concerns and inquiries, and report new or changing job/work orders.
• Track and evaluate purchasing activities, supply and equipment usage, and repairs; ensure labeling, dilution, and storage comply with company, customer, and OSHA standards.
• Provide on-the-job training for staff on job-specific tasks.
• Participate in company and customer training and support effective communication and distribution of information to supervisors, customers, and employees.
• Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED