Jail Support Services - Parttime

Lander County Sheriff's Office•Battle Mountain, NV

12d•Onsite

About The Position

Under general supervision, provides a variety of routine to somewhat complex clerical support, financial, and administrative duties which may include receptionist, word processing, data entry, record keeping, filing duties, converts source documents (both paper and electronic) into electronic indexed records; files, accesses, retrieves, transfers, prepares, images and disposes of organization records, monitors inmates via video and line of site, communicating with inmates via intercom and limited in person contact, and performs errands of an official nature for staff in support of the Detention Division. This position is distinguished from other Administrative Support class series by not only providing a variety of standard administrative and clerical support for the Detention Facility's administrative function but has limited direct and indirect contact and interaction with incarcerated individuals as well as the performance of the most complex and/or specialized office support responsibilities related to a Detention Facility. Additionally, this level is distinguished by the responsibility for project-related work. This position has greater independence with day-to-day duties and assignments which require greater depth of knowledge regarding the organization. At this level, guidelines are available, but judgment is required to apply them effectively to the specific situation. This position is intended as a transitional position for those that want to become a sworn law enforcement officer upon meeting minimum criteria.

Requirements

Contemporary office practices and procedures including business correspondence
Relevant federal, state and local laws, codes and regulations governing the utilization, retention, preservation and disposition of records
Computer office operations, specifically word processing, spreadsheets Jail Management Systems, and/or database operations
Operation of basic office equipment such as fax machines, copiers, and scanners
Correct English usage including spelling, grammar, and punctuation
Measures needed to deal effectively with coworkers and those on various levels of the organization's governing body and management structure
Organization structure and operation of local public entities
Research techniques such as how to look up information and use the Nevada Revised Statutes, local ordinances, policies, and internal procedures
Principles of providing customer service to the public and to internal customers
Telephone and general reception procedures
Record keeping and bookkeeping principles and practices
Ability to Perform a broad range of clerical tasks involving the use of judgment with accuracy and speed
Accurately type at a rate sufficient to perform assigned duties
Operate standard office equipment, e.g., fax, copier, calculator, multi-line telephone, image scanners, and a networked computer with word processing, spreadsheets, and/or databases
Format basic correspondence and reports following instructions and procedural manuals
Interact positively with others including the public, elected officials, other organizational staff, and coworkers
Accurately type or word process long and complex documents or reports
Maintain confidentiality
Understand, interpret, and apply policies, procedures, and written and oral directions to specific situations
Proof the work of others and identify and correct errors or omissions in language usage, syntax, spelling, and arithmetic calculations
Organize, maintain, and purge files and records
Organize and maintain accurate files and records
Maintain numerical records
Provide quality customer service including the ability to respond to the public and others in a courteous and respectful manner, and the ability to diffuse customers and detainees who may be upset
Provide factual information, both in person and over the phone, consistent with the organization's policies
Must possess a high school diploma or equivalent
Must possess and maintain a valid Nevada driver's license without restrictions that would inhibit ability to perform duties
Must submit and pass a fingerprint-based background check in accordance with the CJIS FBI Security Police and the State of Nevada Administrative Policies
Must pass a background investigation, including submitting a personal history statement and pass a Voice Stress Analysis (VSA) examination
Must be able to work in a confined space
Must be able to deal directly with the public in a detention center environment and tolerate exposure to noise, obscenity, and hostility
Must be willing to work shift work and holidays
Possession of a high school diploma or equivalent; and office experience which frequently entailed the use of a computer to prepare complex narrative and/or statistical or financial documents
Experience which demonstrated the ability to interact positively with the public and/or internal or external customers
Strength, dexterity, coordination, and vision to use keyboard and video display terminal for prolonged periods
Strength and stamina to bend, stoop, sit, and stand for prolonged periods of time
Dexterity and coordination to manage files and single pieces of paper; occasional lifting of files, stacks of paper or reports, references, and other materials
Ability to reach for items above and below desk level
Abilty for bending, reaching, squatting, and stooping to access files and records is necessary
The manual dexterity and cognitive ability to operate a computer using word processing, spreadsheets, and databases
Have adequate mobility to flee dangerous situations
Be physically capable and willing to participate in basic self-defense and less lethal weapons training
The ability to communicate via telephone and in person
Lifting 20 pounds frequently and up to 50 pounds occasionally is required

Responsibilities

Assists the supervisor in securing and compiling data used in the submission of budget requests, status reports, accomplishment summaries, and related documents.
Acts as receptionist for the Detention Facility, answering phones and directing callers to the appropriate office or individual; receives and initiates communication and sharing information with the Courts, District Attorney’s Office, law enforcement personnel, and others. This includes verbal, written, email, and faxed based communication.
Computer-based logging of all Detention Facility activity to include deputies and detainees.
Complete accurate and detailed reports of events and incidents that occur.
Receives incoming mail; sorts, inspects and routes mail to the appropriate individual.
Creates and maintains a variety of files and records both paper and electronic.
Monitors inmates and jail activity through direct and indirect methods.
Verbally communicate with detainees through an intercom system. and to a limited extent, in person to address issues, questions, or problems.
Verbally solicit required and necessary information from arrestees during the intake or booking process, and as required during the detainee’s incarceration.
Receives monies and records money transactions.
Provides support to Courts, District Attorney’s Office, law enforcement personnel, members of the general public, and other staff of the organization in person and/or by phone by answering inquiries related to the Detention Facility’s operations, services, programs, and records; possesses familiarity with and explains to the public, detainees, and other, the Detention Facility’s rules, policies, and procedures and explains the appropriate use and completion of forms and documents.
Establishes, maintains, and revises filing and archiving systems; purges files as necessary; instructs others in establishing related files.
Searches files and records for information needed by other staff; sorts, categorizes, and files documents and records.
Makes copies of documents and reports; sends and delivers faxes; compiles figures for reports, budget submissions, and revenue/expense projections.
Maintains document storage databases using imaging software applications and equipment.
Scans current and archived documents; performs image manipulation as required by the limits of the imaging system.
Processes, maintains, and provides for evidence and detainee property inventory, tracking, and accountability.
Conducts organizational and classification studies and audits and prepares reports, recommendations, and class descriptions.
Performs other duties as required by the Sheriff.