Ivanti Endpoint Manager (EPM) Engineer

Lincoln IT•Hicksville, NY

About The Position

LincolnIT is seeking an experienced Ivanti Endpoint Manager (EPM) Engineer to support enterprise endpoint management, patch management, software deployment, vulnerability remediation, and endpoint automation initiatives across multiple client environments. The ideal candidate will serve as the subject matter expert (SME) for the administration, optimization, and support of Ivanti Endpoint Manager in large and complex enterprise environments. This role requires deep expertise in endpoint lifecycle management, software packaging, Windows administration, security compliance, and PowerShell automation. Candidates should have experience supporting environments with 5,000+ managed endpoints and be comfortable working in highly regulated industries such as healthcare, financial services, education, and government.

Requirements

5+ years of experience administering Ivanti Endpoint Manager (formerly LANDesk)
Experience supporting enterprise environments with 5,000+ managed endpoints
Strong Windows Server and Windows Desktop administration experience
Advanced knowledge of endpoint management, software deployment, and patch management
Strong PowerShell scripting and automation experience
Experience with application packaging and deployment methodologies
Knowledge of vulnerability management and remediation practices
Experience supporting security, compliance, and audit requirements
Excellent troubleshooting, documentation, and communication skills

Nice To Haves

Ivanti certifications
Experience with Microsoft Intune
Experience with Microsoft Endpoint Configuration Manager (MECM/SCCM)
Experience with Microsoft Defender for Endpoint
Experience with Azure AD / Entra ID
Experience with Workspace ONE
Experience working within healthcare, financial services, education, or government environments
Knowledge of CIS Benchmarks, NIST, and other security frameworks
Experience developing Power BI dashboards and reporting

Responsibilities

Administer, maintain, and optimize Ivanti Endpoint Manager (EPM) infrastructure
Configure and support core servers, relay servers, distribution points, and endpoint agents
Monitor platform health, performance, scalability, and reliability
Perform upgrades, patching, maintenance, troubleshooting, and system optimization
Develop and maintain platform standards, procedures, and documentation
Deploy Microsoft operating system security updates and cumulative patches
Manage third-party application patching and update compliance
Create and execute vulnerability remediation campaigns
Work with security teams to address critical vulnerabilities and risk exposures
Generate patch compliance reports, executive dashboards, and remediation metrics
Support audit, compliance, and regulatory requirements
Create, test, and maintain: MSI packages, EXE deployments, PowerShell-based deployments, Custom software distribution packages
Troubleshoot complex deployment and installation failures
Maintain software repositories and package version control
Define and enforce application deployment standards
Support application testing, validation, and release management
Develop PowerShell scripts to automate endpoint administration and operational tasks
Automate patching, software deployment, and remediation workflows
Create endpoint health monitoring and reporting automation
Support operating system deployment and endpoint provisioning initiatives
Identify opportunities to improve efficiency through automation and standardization
Serve as a technical escalation resource for endpoint management initiatives
Participate in endpoint modernization, migration, and remediation projects
Assist with design and implementation of endpoint management solutions
Provide technical guidance and best practices to internal teams and clients