Endpoint Engineer

Mount Sinai Medical Center of Florida • Miami Beach, FL

1d

About The Position

The Endpoint Engineer is responsible for the design, deployment, configuration, maintenance, security, and lifecycle management of all end-user computing devices across the organization. This role ensures endpoint systems remain secure, compliant, reliable, and optimized to support business operations.

Requirements

• A+ and/or Network + or equivalent certification or experience
• Bachelor’s degree required or equivalent professional experience
• 5+ years direct technical experience.
• Technical support with Microsoft/M365 and iOS, Azure, MDM, PC Workstations, Printers, Active Directory, Networking

Responsibilities

• Collaborate in the assessment, planning, communication and the implementation of processes.
• Takes ownership of issues, ensures accuracy with deliverables, completes tasks according to timelines, demonstrates service recovery, and communicates in a consistent manner.
• Tests, monitors, patches, application deployment and OS configuration for user endpoints governed by IT policies.
• Provides training to Technical Services team for endpoint deployment and management to ensure quality, and operability of configurations.
• Resolves/escalates issues and collaborate with other teams if necessary.
• Provides technical support in the assessment of, ITGC (Information Technology General Controls), responds to issues reported by user community and collaboration with IT teams.
• Proactively monitors endpoint environment to identify devices that are not compliant for remediation.
• Contributes to the development of IT policies and procedures in areas of system access, Cybersecurity, change management, computer operations and system development.
• Demonstrates proficiency in competency on upkeep and patching of the operating systems and software delivery on multiple platforms.
• Demonstrates technical knowledge and best practices in the deployment of endpoint management and software delivery.
• Implementation of operating systems standards and software delivery using guidelines provided by the IT policies, impacting all endpoints.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level