ITSM Project Analyst (Contingent Upon Award)

Chugach Government Solutions•Chesapeake, VA

2d•Onsite

About The Position

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Requirements

Associate's degree in business, IT, engineering or science/technical fields from an accredited institution.
Five (5) years of experience in a position of direct support with a focus on ITSM project management.
Minimum of (2) years of experience supporting US Navy and/or USMC IT Service Management (ITSM) Projects and government contracts with a proven track record of success.
Must be able to successfully pass a pre-employment background check and pre-hire drug test.
Secret Security Clearance.

Nice To Haves

Knowledge of and experience with U.S. Navy and USMC IT Service Management, engineering and sustainment processes and practices.

Responsibilities

Provides IT Service Management (ITSM) subject matter expertise and operational consulting supporting US Navy and USMC networks and globally distributed operational forces.
Develop project work-product deliverables (e.g. Process Diagrams, Process Guides, Presentations, Reports, etc.).
Develops & delivers operational reporting, performance metrics, and executive-level decision support for stakeholder/customer leadership.
Develops process workflows for the implementation and reporting of IT/ITSM service performance metrics.
Anticipates problems and opportunities and addresses them appropriately and effectively.
Performs continuous review of program performance results and interfaces with government representatives to address status, operational issues, and metrics in a timely manner.
Serves as key team member in proposal efforts to develop solutions that meet existing and potential client expectations.
Performs work in accordance with company policies and values along with client specifications.
Supports leadership to ensure successful and effective contract performance in the areas of safety, quality, cost productivity, compliance, timeliness, accuracy, and cooperation
Performs related work as assigned.