ITSM Business Analyst
About The Position
In this role, you will support the design, improvement, and adoption of ITSM processes that enable efficient, measurable, and consistent service delivery. You will work across teams to improve processes, automate workflows, support change initiatives, and help drive stronger operational results. This is a great opportunity for someone who is passionate about organizational change, continuous improvement, and making work better through smarter processes and automation. If you are curious, collaborative, and excited by the opportunity to create meaningful impact, we would love to hear from you.
Requirements
- Must meet requirements for Canadian Controlled Goods Program (CGP)
- Must meet requirements for Canadian Government Security clearance
- Must meet requirements for U.S. International Traffic in Arms Regulations (ITAR)
Nice To Haves
- Passionate about organizational change
- Passionate about continuous improvement
- Passionate about making work better through smarter processes and automation
- Curious
- Collaborative
- Excited by the opportunity to create meaningful impact
Responsibilities
- Support the design, improvement, and adoption of ITSM processes
- Improve processes, automate workflows, and support change initiatives
- Drive stronger operational results
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
