ITS Student Pool at Tech
About The Position
The Tech Support Student Assistant position at Washburn University provides assistance to faculty, staff, students, and visitors by phone or in person at our help desk, classrooms, and offices. Washburn University is a teaching-focused, student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact programs for first-generation students. Washburn has a student body of just over 7,000 students, a significant and growing number of whom are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve their educational goals. Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance. Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership, achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according to Great Colleges to Work For® program.
Requirements
- Washburn or Washburn Tech student.
- Fluent in English, other languages welcome and helpful.
- Computer knowledge, troubleshooting abilities, strict confidentiality and ITS cybersecurity policies.
Nice To Haves
- Computer Repair and Networking and Computer Science Students, but all students are welcome to apply.
- Bi-lingual in Spanish preferred, but not required.
Responsibilities
- Provide technical support to Students, Faculty, and Staff in-person and by telephone.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
