Item Processing Specialist

Columbia Bank•Spokane, WA

12h•Onsite

About The Position

Process deposit, loan, and general ledger account activities utilizing an image-based system. Perfect transactional data. Monitor multiple input and output channels. Create and track output files to post transactions and clear transit work. Balance work streams and generate associated reporting. Process various aspects of item processing deposit transactions. Process all presented transactions timely and accurately. The essential functions may be performed on the same day or next business day depending on the situation. Determines necessary action to correct errors utilizing image-based processing solutions. Operates Check 21 scanning equipment. Acts as a resource with Check 21 capture troubleshooting via phone and email and escalate issues as appropriate. Verifies transmittals to work bundles and prepares cash letters and endpoint summaries for outgoing paper and image cash letter transmissions within established deadlines. Responsible for the accurate and timely escalation of all Item Processing production issues to the Item Processing lead or manager. Balance and reconcile general ledger accounts. Research and reconcile all out of balance customer transactions as necessary, i.e., duplicate postings, encoding errors, etc. Perform data entry and uploads. Ability to positively adapt to change and embrace new technology that supports the bank’s vision and business strategy. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Our vision to become “Business Bank of Choice”. May perform other duties as assigned.

Requirements

High school diploma or GED.
2-4 years of banking experience or equivalent.
Strong written and verbal communication is required.
Possesses the ability to work both independently and within a team with minimal operating direction.
Requires related experience and/or product knowledge.
Ability to use basic office equipment and 10-key by touch.
Ability to work flexible hours.
PC literate in Excel, Word, Outlook and Windows.

Nice To Haves

Bachelor's degree preferred.
Thorough knowledge of all check capture software and equipment preferred.

Responsibilities

Process deposit, loan, and general ledger account activities utilizing image-based system.
Perfect transactional data.
Monitor multiple input and output channels.
Create and track output files to post transactions and clear transit work.
Balance work streams and generate associated reporting.
Process various aspects of item processing deposit transactions.
Process all presented transactions timely and accurately.
Determine necessary action to correct errors utilizing image-based processing solutions.
Operate Check 21 scanning equipment.
Act as a resource with Check 21 capture troubleshooting via phone and email and escalate issues as appropriate.
Verify transmittals to work bundles and prepare cash letters and endpoint summaries for outgoing paper and image cash letter transmissions within established deadlines.
Escalate all Item Processing production issues to the Item Processing lead or manager.
Balance and reconcile general ledger accounts.
Research and reconcile all out of balance customer transactions as necessary.
Perform data entry and uploads.
Adapt to change and embrace new technology.
Demonstrate compliance with all bank regulations for assigned job function.
Keep up to date on regulation changes.
Follow all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable.
Foster the Columbia corporate culture in all actions and words.
Take personal initiative and be a positive example for others to emulate.

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays