Item Maintenance Specialist
About The Position
Join the Pack at Pet Food Experts! With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team! We’re hiring an Item Maintenance Specialist to join our team! This role is a great fit for someone who is highly organized, detail-oriented, comfortable working with data, and enjoys making sure the information behind the scenes is accurate and running smoothly. As an Item Maintenance Specialist, you’ll help support teams across the organization by maintaining accurate item and SKU data in our systems. You’ll work closely with multiple departments to troubleshoot data issues, keep product information up to date, and ensure our teams and customers have access to reliable information.
Requirements
- Strong attention to detail and organizational skills
- Excellent written and verbal communication
- Confidence working in Microsoft Excel and Google Sheets
- Someone who enjoys collaborating and building relationships across teams
- Strong follow-through and time management
- A problem-solving mindset and willingness to think outside the box
- Previous data entry experience is helpful
- A high school diploma or equivalent is required.
Responsibilities
- Setting up and maintaining SKU and item data in Infor
- Updating product information in our PIM system to ensure accuracy on our ordering site
- Partnering with other departments to resolve data issues impacting receiving and picking
- Maintaining substitute and replacement item information based on inventory levels
- Managing multiple priorities while ensuring details and deadlines don’t fall through the cracks
Benefits
- Full Benefits Package – Medical, dental, and vision
- PTO & Paid Holidays
- Paid Parental Leave
- Pet Perks & Product Discounts
- Hybrid Schedule
- Education Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
