Item Processing Specialist II

First Financial Bank•Antis Township, PA

7d•Onsite

About The Position

As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Requirements

High school graduate or equivalent certification with 12 months’ work experience is required.
Must have the ability to deal with internal and external customers politely and efficiently.
Must be able to lift 40 lbs.
A working knowledge of Microsoft Office Word, Excel and Outlook is required.
Knowledge of banking fundamentals, its procedures, and bank regulations as they pertain to deposits with proficiency in grammar and punctuation is also required.
Must be able to handle frequent deadlines and interact in a positive manner with people.
Duties and responsibilities require judgment, initiative, and attention to detail as well as working with minimal supervision.

Nice To Haves

Item Processing, teller, and 10-key experience are preferred.

Responsibilities

Overseeing all electronically processed items such as cash letters, teller work captured by branch personnel, remote deposit merchant deposits, ATM deposits, mobile capture deposits, and incoming correspondent bank files.
Providing expedient customer service whether serving internal customers, external customers, or vendors.
Performing various daily activities of Item Processing and debit card production as assigned.
Receive and process all incoming electronic Check21 files, electronic deposits from ATM, merchants, and mobile app deposits, and creating outgoing electronic Check21 files.
Answer questions and resolve issues from branch employees about teller capture and its processes while working through technical issues with teller capture software.
Process newly issued or reissued Visa debit cards.
Process and respond to all incoming methods of communication.
Adapt to frequent change in the work environment and manage competing demands.
Handle frequent deadlines and interact in a positive manner with people.
Perform all other duties as assigned.