Item Processing Specialist I

BOK Financial•Oklahoma City, OK
•Onsite

About The Position

The Item Processing Specialist I - (Night Shift) is responsible for balancing and reconciling customer transactions, managing critical processing transmissions producing operational reporting, resolving exceptions, mitigating operational risk, and ensuring all processing activities are completed accurately and within established service level agreements. The role requires strong analytical skills, attention to detail, resilience, and the ability to make sound decisions in a deadline-drive environment. Time spent on principal duties and responsibilities will vary by employee site location.

Requirements

  • Completion of a high school education and 2-3 years of directly related experience in bank operations or accounting or equivalent combination of education and experience.

Responsibilities

  • Balancing customer and internal transactions
  • Researching and resolving out-of-balance conditions
  • Meeting established service level agreements (SLA's) and processing deadlines
  • Distributing reports to internal bank departments and business partners
  • Taking corrective actions to minimize operational risk adn customer impact

Benefits

  • Excellent training and development
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